Finance & Operations Manager (Founder’s Proxy)

I’m helping Shure Hospitality Wholesale find a top candidate to join their team full-time for the role of Finance & Operations Manager (Founder’s Proxy).You’ll drive financial insight and streamline operations to empower strategic decisions.Compensation:Provide your expected compensation while applyingLocation:Remote (anywhere)Mission of Shure Hospitality Wholesale:"At SHW, we blend hospitality expertise with modern branding strategies to deliver innovative products and seamless solutions for the hospitality and event industries. Our mission is to help clients share their stories through thoughtful merchandise, fostering lasting relationships and elevating brand visibility."What makes you a strong candidate:You are an expert in Operations management, Financial analysis, Cross functional coordination.You are proficient in Vendor management, Stakeholder management, Risk management, Purchase order management, Process improvement, Pricing analysis, Hospitality management.English - ConversationalResponsibilities and more:ResponsibilitiesFinancial & Margin Oversight* Review margins weekly.* Identify cost changes, pricing gaps, and margin erosion.* Audit quotes and large orders.* Track vendor updates.* Prepare margin insights for the founder.Operational Execution* Turn ideas into structured projects.* Track tasks across teams until completed.* Solve operational bottlenecks.* Build and enforce processes.Communication (Founder-Level)* Respond to customers and vendors when the founder is unavailable.* Handle escalations, complaints, delays, and pricing clarifications.* Manage sensitive conversations with professionalism and confidence.Exception Management* Freight and damage claims.* Vendor billing errors.* Customer short pays.* Receiving and PO mismatches.* Credits and returns.Founder Enablement* Organize priorities.* Prepare decision options.* Surface risks early.* Reduce pressure and noise.* Act as a second brain for finance and operations.