To oversee all HR functions, ensuring effective recruitment, employee relations, training, compliance, and performance management aligned with the hotel’s strategic goals and culture. Key roles and responsibilitiesRecruitment & Staffing Develop and implement recruitment strategies to attract and retain top talent across all hotel departments. Manage the end-to-end hiring process, including job postings, screening, interviewing, and onboarding. Coordinate with department heads to assess workforce needs and succession planning. Employee Relations & Engagement Foster a positive and inclusive work environment that supports teamwork, communication, and employee well-being. Address employee grievances, conflicts, and disciplinary actions in accordance with company policies and labor laws.
Organize employee engagement initiatives, events, and recognition programs. Training & Development Identify training needs and coordinate internal and external training programs to enhance skills and compliance. Support leadership development and career progression planning. Maintain records of employee training and certifications. Performance management Design and manage performance appraisal systems to evaluate employee productivity and provide feedback. Work with managers to set clear goals and development plans for employees. Monitor and report on HR metrics such as turnover, absenteeism, and training effectiveness. Compliance & administration Ensure compliance with Nepalese labor laws, health and safety regulations, and hotel policies.
Maintain accurate HR records, contracts, payroll data, and employee files. Prepare HR reports and assist in budgeting related to workforce costs. Required Qualification Bachelor’s degree in Human Resources, Business Administration, or related field; HR certifications preferred. Minimum 3–5 years of HR experience, preferably in the hospitality industry. Strong knowledge of Nepal labor laws and HR best practices. Excellent interpersonal, negotiation, and conflict resolution skills. Proficient in HR software and MS Office applications. Ability to handle confidential information with discretion. Strong organizational and multitasking abilities.
Key Skills And Competencies Talent acquisition and retention Employee relations and conflict management Training and development facilitation Performance management systems Labor law compliance Communication and leadership skills Problem-solving and decision-making
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