Franchise Business Coach

DescriptionPosition Type: Full-time, salariedWork location: North Attleboro, MA officeTravel: 25%Company OverviewMosquito Shield is the leading residential mosquito and tick control service with over100 owners across the United States. Each of Mosquito Shield’s locations are ownedand operated by independent local business owners. Founded in 2001, Mosquito Shieldhas invested nearly two decades of research and development in the perfection of itsMosquito and Tick Proprietary Blend™, which turns any treated property into amosquito & tick free zone by killing and repelling mosquitoes, ticks, and other harmfuloutdoor pests. The company has since introduced its perimeter pest control service,Perimeter Shield™, and special event service Event Shield™. Mosquito Shield offersFranchisees proprietary systems and products, state-of-the-art technology andanalytics, and unique benefits like Mobile Route Management, custom marketing plans,in-depth customer analytics and targeting strategies, and a Customized BusinessManagement Platform.Position SummaryThe Franchise Business Coach (FBC) reports directly to the Vice President ofOperations. In this role, you will work closely with franchise owners, providing guidance,support, and strategic insights to help them build and sustain successful franchisebusinesses. You will have the opportunity to collaborate with both established ownersand those new to the system. Regular communication with franchisees will be key toaddressing the seasonal needs of our business. Occasional travel for on-site visits willbe required. This hybrid position includes 3-4 days per week in person at our NorthAttleboro office.Responsibilities Serve as the primary liaison between franchise owners and the home office. Lead, inspire, and coach franchisees by promoting best practices and resolvingunique challenges. Provide comprehensive guidance on operations, covering leadership, marketing,sales, and financial management to support the success of Mosquito Shieldfranchises. Prepare, coordinate, and facilitate meetings aimed at driving brand growth andincreasing revenue. Establish and maintain effective communication with franchisees, fostering trustand strong relationships. Assist in developing and delivering training materials, driving growth throughworkshops, meetings, and other support initiatives. Contribute to the creation of marketing, sales, production, financial, IT, and trainingprograms for the franchise system. Lead regular calls with franchisees and conduct occasional field visits to ensurealignment and support. Organize and oversee franchise functions to build morale, enhancecommunication, and strengthen team dynamics. Conduct routine Profit and Loss (P+L) / Forecast reviews with franchisees. Other duties as assigned.Requirements 3+ years of business coaching experience, ideally within a Franchise organization 3+ years of achieving business goals Ability to influence and drive change using an assertive yet collaborative leadershipapproach Strong communication skills, including written and verbal Strong problem-solving skills and an ability to use independent judgement anddiscretion A strong desire to meticulously manage details Proactive and able to work independently and build trust with key stakeholders Proven ability to execute effective priority management Bachelor’s degree in a business-related field preferred Ability and willingness to travel up to 25% of the timeWhy Join Us? We offer a flexible, supportive work environment where you can make a meaningful impact on franchisees' success. Our benefits include:Medical, Dental, and Vision InsuranceLong-Term and Short-Term Disability InsuranceSupplemental Life Insurance401(k)Generous Paid Time OffEqual Opportunity EmployerFive Star Franchising is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.Reasonable AccommodationsQualified individuals with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state or local laws.