Full Time Supervisor, Carvela, Edinburgh

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.WE NEED YOU TO:Consistently deliver exceptional service Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management teamResponsible for opening and closing of the till systemWelcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider teamEfficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operationsEnsure the shop floor is kept tidy and replenished and that store standards are maintainedSupport your management team by working towards individual and team sales targetsProvide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience Support with training and development of team members in the absence of the senior management teamAssist in the preparation and planning of promotional activities Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)Regularly participate in training activities to become a confident brand ambassadorSupport the management team during absences with weekly trade report and conference callsHold daily team briefs and set targets in the absence of the managerRequirementsStrong communicatorUnderstanding of excellent serviceInterest and awareness of key fashion trendsSelf-motivated and driven by targetsConfident working in a teamBenefitsCompetitive basic hourly rateAmazing employee discountsPension contribution24hr GP access, through RetailTrustUniform allowanceOur StoresThe first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.