General Manager - Super Soccer Stars - Chicago North Shore

THE COMPANY:Youth Athletes United was created to provide the best programming and service in the market for youth sports, starting with their first sports experience. Our goal is to provide an experience where every child is an athlete. The long-term impact will allow us to create healthy habits at a young age, teach life skills and increase youth activity across the board.THE HISTORY:Super Soccer Stars has been in the youth soccer business for over 22 years and have been recognized as the largest operating program in the US. Chicago North Shore and Barrington is a new Super Soccer Stars franchise that is looking for initial leadership to support its growth.THE ROLE:We're looking for an energetic, hands-on General Manager to help grow and manage Super Soccer Stars programs in the community. You'll wear many hats: building partnerships with schools, parks, and community centers; coaching, recruiting and training new coaches; and ensuring smooth operations across schedules and staff. This is a great opportunity for someone with a roll-up-your-sleeves attitude, who loves both working with children and driving program growth, and who can seamlessly switch between selling classes to school program directors onsite and managing staff and schedules behind the scenes.Responsible for overseeing operational aspects of the Chicago North Shore and Barrington programming including:Sales and business developmentPartner relationship managementHiring and developing staffStrategic schedule building and administrationCoaching on the field when neededESSENTIAL DUTIES AND RESPONSIBILITIES:Grow the GameIdentify and pursue new opportunities with daycare centers, private elementary schools, recreation departments, community centers, parks, and partner facilitiesBuild and nurture community relationships that expand program reach and impactEnsure strong brand visibility and maximize enrollment at all program sitesLead on the Field & OffSupport scheduling of classes and camps to keep programs running smoothlyPrevent and have a consistent plan for last-minute cancellations, maintaining program qualityTrain, mentor, and onboard new coaches to deliver fun and consistent experiencesHelp oversee equipment, field logistics, and permitsCoach the CoachesRecruit, schedule, and support local staff with a focus on reliable coverageAct as the go-to person for coaches on scheduling, feedback, and last-minute adjustmentsHold regular check-ins to encourage growth, share feedback, and celebrate winsDelight Families & PartnersUphold Super Soccer Stars' customer service promise with fast, friendly communicationKeep families and partners informed with clear, professional updatesResolve escalated issues quickly and with careKeep Things Running SmoothlyTrack program participation and spot opportunities for growthMonitor expenses and help leadership maintain efficient operationsStay on top of staff scheduling, permits, and key program detailsRequirementsMinimum of 3+ years in a management or leadership role within a youth, retail, hospitality, or recreation environmentFriendly and outgoing personalityExcellent communication and interpersonal skillsAbility to stay organized including proficiency with Microsoft or Google SuiteSelf-motivated with strong initiativeFamiliarity with youth programs, sport or soccer preferred but not requiredMust reside in Cook County or Lake CountyHave a reliable, personal vehicle for transportationBenefitsMake a meaningful difference by helping kids stay active, confident and connected through sportsFlexible scheduleOpportunity for some remote workContribution to community; community engagementPositive team culture that values continuous improvement and excellencePerformance based incentive programCompany matched retirement planningHealth insurancePaid time offFree programming for family