General Manager

JOB OPPORTUNITY: GENERAL MANAGER – LA CASA DEL HABANO (LYD BALI GROUP)Location: Bali, IndonesiaIndustry: Luxury Retail • Cigars • HospitalityLYD Bali Group is seeking an experienced and passionate General Manager to lead the operations of La Casa Del Habano, our premium cigar retail and lounge destination in Bali. If you have strong operational leadership, excellent customer service mindset, and a genuine interest or knowledge in cigars, we want to meet you.Key Responsibilities:Oversee day-to-day retail and lounge operations to ensure exceptional guest experience.Lead and supervise the operational team to achieve sales and service targets.Manage product display, stock control, inventory, and cigar humidor maintenance.Maintain strong product knowledge of cigars, accessories, and related premium items.Build strong relationships with high-end clientele and VIP guests.Ensure compliance with brand standards of La Casa Del Habano.Develop marketing strategies, promotions, and events to drive sales.Create and monitor operational budgets, cost controls, and revenue performance.Maintain coordination with LYD Bali Group management on business planning and reporting.Requirements:Minimum 3–4 years of experience in retail, lounge, F&B, or luxury hospitality management.Strong understanding or interest in cigars, humidor care, and premium retail products (experience with cigars is highly preferred).Excellent communication skills in English (spoken and written).Proven leadership, team management, and customer engagement abilities.Strong business acumen, sales orientation, and problem-solving skills.Well-groomed, professional, and confident in interacting with premium clientele.Ability to work flexible hours, including evenings and weekends as required.What We Offer:Competitive salary package and performance incentives.Opportunity to work with a globally recognized luxury cigar brand.Growth opportunities within LYD Bali Group.Dynamic, supportive, and premium working environment.