German-Speaking Service Desk Agent

A German-speaking Service Desk Agent role is open at our client who is prestigious multinational company, operating in the 9th district in Budapest.Main ResponsibilitiesProvide remote support through different channels such as telephone, email, or chat.Support our top customers using your specific language skills.Troubleshoot IT related issues and handle customer requests.Take part in different projectsCommunicate and pre-qualify on complex issuesRequirementsHigh School DiplomaFluency in English and German1-3 years of experience in similar positionMS office skillsAbility to organize own and other’s workloadExcellent interpersonal and communication skillsThe company can offerHome office opportunityCompetitive salary with compensation benefit package (Széchenyi Recreation Card, mutual aid fund, targeted health fund, pension fund, language course)Dynamic, international work environmentChance to grow professionally in the field of finance within a multinational environmentFlexible way of working according to the remote policyEmployee discounts program at various contracted partnersCareer development opportunityWhat you need to do now:If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to mvirag@hays.hu now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.