Dutch Speaking Technical Support Analyst

Spreek je Nederlands? Zo ja, solliciteer dan op onze vacature!Are you interested in the world of Technical Support? – Then this is your opportunity! Join our partner’s team as a Technical Support Analyst!TasksProviding customer support via phone, chat, and emailSharing product information and handling order-related inquiriesIdentifying and resolving hardware and software issuesManaging complaints and improving customer satisfactionEscalating complex cases to the appropriate internal teamsComplying with data protection and security regulationsMaintaining positive and cooperative communication within the team and with customersRequirementsMinimum secondary educationConfident Dutch (C1) and English (B2) language skills, both spoken and writtenExperience in a BPO (customer service) environmentCustomer-focused attitude with strong communication skillsBasic IT knowledge (e.g., MS Office, WLAN, Bluetooth)Accuracy, reliability, and ability to work independentlyAdvantageHigher education degreeTechnical interest or experienceOur client offersCompetitive salary and cafeteria benefitsPaid training and a modern office environment in DebrecenTeam-building activities and a supportive international communityLong-term development opportunities