Reliance Retail

Grocery Store Manager_Gangtok

Posted: Nov 3, 2025

Job Description

Job Title: Store ManagerJob SummaryWe are seeking an experienced and skilled Store Manager to oversee the day-to-day operations of our retail store. The Store Manager will be responsible for driving sales growth, managing inventory, leading a team of sales associates, and providing exceptional customer service.Key Responsibilities Sales and Revenue Growth: Achieve sales targets and drive revenue growth through effective merchandising, visual displays, and sales promotions. Inventory Management: Manage inventory levels, conduct stock takes, and investigate stock discrepancies. Team Management: Lead, motivate, and develop a team of sales associates to achieve sales targets and provide excellent customer service. Customer Service: Ensure that customers receive exceptional service, resolve customer complaints, and implement customer feedback. Store Operations: Maintain a safe and secure store environment, ensure compliance with company policies and procedures, and manage store maintenance and repairs. Visual Merchandising: Create visually appealing displays, maintain store signage, and ensure that the store is well-merchandised. Reporting and Analysis: Analyze sales data, identify trends, and provide insights to inform business decisions. Budgeting and Cost Control: Manage store expenses, control costs, and ensure that the store operates within budget.Requirements Experience: Minimum 4-10 years of experience in retail management, preferably in a similar industry.Among that he/she should have team handling experience for min 4-6 years. Education: Bachelor's degree in Business Administration, Retail Management, or a related field. Skills: Excellent communication, leadership, and problem-solving skills. Proficient in MS Office and retail management software. Certifications: Relevant certifications in retail management or a related field are an added advantage.What We Offer Competitive Salary: A competitive salary package based on experience. Benefits: Medical insurance, provident fund, and other benefits as per company policy. Career Growth: Opportunities for career growth and professional development within the company.

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