[HAN/ HCM] - Business Development Assistant Manager/ Manager(Freight Forwarding)

The Freight Forwarding Business Development Manager at MGH Logistics Vietnam plays a crucial role in ensuring consistent volumes, increasing clients through exceptional service delivery, and maintaining strong customer relationships. Based in Vietnam, this position requires 2 years of minimum experience in freight forwarding logistics. The successful candidate will be responsible for increasing sales volumes, new customer acquisition, generating new leads, processing orders, and managing shipment documentation. They will ensure consistency in business volumes and target new customers through compliance with local and international regulations and maintain effective communication with customers, suppliers, and internal teams.Role & Responsibility:Generate new leads, acquire new customers, and drive business volume growth.Maintain and strengthen relationships with existing clients; ensure high service quality and timely issue resolution.Develop and execute sales strategies; conduct market research and prepare sales forecasts.Prepare and review shipping documents (B/L, invoices, customs declarations).Ensure compliance with local and international logistics regulations.Coordinate closely with customers, vendors, and internal teams for smooth shipment operations.Track shipment progress, update clients, and proactively handle any delays or problems.Prepare regular reports and propose improvements to enhance customer satisfaction and efficiency.QualificationsMinimum 2 - 3 years of Freight Forwarding Sales experience.At least 1.5 years with the current employer. Strong understanding of freight forwarding operations and processes.Good English communication and writing skills.Proficient in MS Offic