Managing Director_onsite_Ward Hoa Hung _ MEDIA Field

Managing Director – VietnamRole OverviewThe Managing Director is responsible for the overall leadership, operational management, and business performance of the Vietnam office. This role oversees all aspects of local operations, including production, project management, vendor partnerships, and customer delivery within the media localization business.The Managing Director plays a key role in driving revenue growth, operational excellence, and strategic alignment with Iyuno’s global objectives. The role ensures that all business activities are executed efficiently while maintaining high standards of quality, customer satisfaction, and employee engagement.Key ResponsibilitiesBusiness Leadership & StrategyProvide strategic leadership for the Vietnam office in alignment with Iyuno’s global business strategy.Drive sustainable revenue growth and profitability for the local market.Monitor market trends, industry developments, and competitive landscape to inform strategic decisions.Represent the company in the local market and strengthen the company’s industry presence.Operations & Delivery ManagementOversee the day-to-day operations of production and project management teams.Ensure successful delivery of media localization services, including dubbing and subtitling.Manage relationships with vendors, freelancers, and external partners.Ensure projects are delivered on time, within budget, and at the required quality standards.Drive continuous improvement in operational efficiency and workflow processes.Customer & Stakeholder ManagementBuild and maintain strong relationships with key clients and stakeholders.Develop a clear understanding of client structures, decision-makers, and key influencers.Position the company as a strategic partner rather than a vendor.Ensure alignment with customer goals, culture, and long-term objectives.Commercial & Financial ManagementOwn the financial performance of the local office, including revenue, margin, and cost management.Ensure strong commercial outcomes through effective negotiation and contract management.Manage operational budgets and monitor cost performance.Identify opportunities to expand services and increase market share.People Leadership & CultureLead, inspire, and develop a high-performing local team.Work closely with HR to implement people strategies aligned with company values and culture.Attract, retain, and develop top talent.Foster a performance-driven culture while ensuring employee engagement and satisfaction.Establish succession planning for critical leadership and operational roles.Core Capabilities & SkillsLeadershipInspirational leadership with clear direction and strong execution capability.Ability to motivate teams and drive exceptional performance.Strong emotional intelligence and communication skills.Recognized as a credible leader both internally and externally.Customer FocusProven ability to build strong customer relationships at multiple levels.Strong stakeholder mapping and engagement capability.Deep understanding of customer needs and expectations.Commercial AcumenStrong business mindset with focus on growth and profitability.Skilled in negotiation, contract management, and commercial strategy.Ability to balance revenue growth with risk management.Operational ExcellenceStrong operational and delivery management capability.Detail-oriented with strong problem-solving skills.Ability to improve operational processes and drive efficiency.Stakeholder ManagementStrong relationship-building skills across internal teams, partners, vendors, and clients.Ability to influence senior stakeholders and industry partners.CommunicationExcellent communication and presentation skills.Ability to represent the company professionally in internal and external environments.Key Performance Indicators (KPIs)Primary KPIsLocal Office RevenueLocal Office MarginDubbing Minutes ProducedSubtitling Minutes ProducedDubbing Quality ScoreSubtitling Quality ScoreCustomer Satisfaction (Local Client Level)Employee SatisfactionSecondary KPIsCost per Dubbing MinuteCost per Subtitling MinuteMarket Share (%)CRM/Salesforce Data Quality📩 For applications or further information, please contact: Zalo: 0973 959 571 (Thu)