Head of Business Development

JOB DESCRIPTION – Head of Business (Our Client)Job Title:Head of BusinessReports to:Group Chief Executive Officer (CEO)Job Objective:The Head of Business leads our client's end-to-end commercial operations with direct responsibility for Pre-Owned iPhones, Accessories, and New Business Ventures. This role drives sustainable revenue growth, profitability, operational efficiency, and strategic expansion across multiple business units. The role holder works closely with the Group CEO to define direction, scale operations, build new revenue streams, and strengthen our client's dominance in technology retail and lifestyle solutions.Key Responsibilities1. Strategic Leadership & GrowthLead brand development and execute comprehensive marketing strategies.Develop and implement business strategies across all verticals: Pre-Owned iPhones, Accessories, and New Businesses.Identify new market opportunities, emerging trends, and strategic partnerships.Translate the Group CEO’s vision into actionable business plans.Develop business cases for new categories, products, and territories.2. Business Development & Market ExpansionDrive commercial growth of the Pre-Owned iPhone and Accessories lines for profitability and market expansion.Build strategic partnerships with suppliers, OEMs, and logistics providers for competitive pricing and sustainable supply.Explore and launch new business ventures that strengthen our client's retail ecosystem.Establish nationwide sales and distribution frameworks for new initiatives.3. Operations & Commercial ManagementOversee operational efficiency across existing and new product lines.Manage pricing, inventory, cost, and margin performance.Optimize cost structures while maintaining quality and customer satisfaction.Lead demand forecasting and sales planning to prevent stockouts or overstock.4. Financial Performance & ProfitabilityDevelop and manage budgets, P&L, and investment roadmaps across business categories.Track financial performance and drive initiatives to meet or exceed revenue and profit targets.Ensure transparency and accountability in all financial and commercial operations.5. Innovation & Business DiversificationFoster innovation in sourcing, sales models, and customer engagement.Identify and execute new digital, retail, or partnership-based opportunities.Leverage technology and customer analytics for strategic decision-making.6. Leadership & Stakeholder ManagementCollaborate with Sales, Marketing, Operations, Product, Procurement, Supply Chain, and Finance teams.Build a high-performing and commercially driven team aligned with our client’s values.Present timely performance reports and recommendations to the Group CEO.Manage relationships with partners, suppliers, and strategic investors.Qualifications, Knowledge & ExperienceQualifications & ExperienceBachelor’s degree in Business Administration, Marketing, Economics, or related fields.MBA or postgraduate degree in Business/Strategy is an added advantage.Minimum 10 years of progressive business leadership experience—preferably in technology retail, mobile devices, consumer electronics, or accessories.Proven track record in building business lines and driving profit growth.Strong understanding of African and emerging market retail dynamics.Excellent leadership, negotiation, and commercial skills.Data-driven mindset with expertise in tools such as Google Analytics, CRM platforms, and marketing automation.Up-to-date awareness of industry trends and competitor activities.Experience managing high-performance teams.Person RequirementsStrategic Thinking & ExecutionCommercial AcumenBrand DevelopmentAnalytical & Data-Driven Decision MakingLeadership & Team DevelopmentAdaptability & InnovationBenefits & RemunerationHMOGroup Life InsuranceIncentivesHighly competitive salary packageKey Performance Indicators (KPIs)Revenue Growth≥ 30% year-on-year total revenue growth≥ 15% revenue contribution from new businesses within 12 monthsProfitability≥ 5% annual gross margin improvementAchieve/exceed annual P&L targets by 25%Pre-Owned iPhones≥ 20% quarterly sales volume increase≥ 95% first-test product quality compliance≤ 2% return/replacement rateAccessories BusinessStock turnover ratio ≥ 4x annuallyProduct availability ≥ 98% in all outletsNew Business VenturesMinimum 2 new products/services launched per quarterTime-to-market ≤ 90 daysMarket Expansion & Partnerships≥ 3 strategic partnerships generating measurable revenueOperational EfficiencyInventory accuracy ≥ 98%Cost-to-sales ratio within ±5% of budgetCustomer ExperienceCustomer satisfaction ≥ 85%Leadership & Reporting≥ 85% average team performance appraisal score100% timely reporting to the Group CEO