Head of Product and Business Communication Platform

The client is a public listed company based in MalaysiaRole Purpose Head of Business Communication to lead a team to design, create and manage A2P messaging, voice and Telco API for client to grow revenue, subscribers and maintaining product competitiveness across various segments in Enterprise. Your Responsibility • To create new plans, promotions and bundles to enhance market competitiveness and help achieve annual mobile revenue and market-share target by segment • To maintain and rationalize existing plans and bundles to ensure effective and streamlined customer usage experience and efficient resources usage • To create and manage effective processes and SOP for all product consumption and enhance customer experience • To measure and evaluate product pricing and yield ensuring mobile profitability • To enable availability of devices and device ownership programs for enhancing customer acquisition, retention and growth • To price, package and take to market relevant fixed and solutions as convergence offer to the market • To solicit and maintain relevant market insights and product performance insights enabling better and more relevant design of mobile products • Drive alignment with other divisions from sales, operations, segment heads, product developments, finance, pricing, business intelligence and marketing for product development and GTM strategy for your products • To lead business development and establish partnership ecosystem for compant API offering Your experiences • Tertiary education in Marketing, Telecommunication or relevant field • Minimum 20 years of experience in IT industry in product marketing, product development role • Experience in working in cross-functional virtual teams towards delivering timely & effective outcomes Confidential • Excellent knowledge and experience of Product Management, Go to market and / or Offer Development & Management • Excellent communication skills and experience in influencing internal & external stakeholders • Good balance of: Product & offer design creativity; with Corporate flexibility & commercial practicality • Experience with the financial & commercial aspects of Product Management (including P&L impacts & commentary; Pricing; Competitor analysis and Business Casing)