HR Generalist, Manager

About The CompanyAt Instacart, we are revolutionizing the grocery industry by connecting communities with the food they love and creating opportunities for flexible earnings. Our mission is to provide access to essential groceries and household goods while fostering a supportive environment for our team members. As a trusted lifeline for millions, we prioritize safety, convenience, and community engagement.Our innovative approach combines technology and human touch to deliver a seamless shopping experience, making us a leader in the rapidly evolving marketplace. We believe that everyone should have the ability to enjoy quality food and that our team members should have the flexibility to work in a way that suits their lifestyle. Join us as we continue to push the boundaries of what’s possible in grocery delivery and community support.About The RoleWe are seeking a highly experienced Manager of HR Generalists to lead and develop a dedicated team responsible for delivering consistent, high-quality HR support across our organization. In this role, you will establish and refine HR processes, enhance the employee experience, and ensure alignment with business objectives. You will serve as a key collaborator with HR Business Partners (HRBPs), Centers of Excellence (COEs), and business leaders to drive organizational performance and foster a positive, inclusive workplace culture. Your expertise in employee relations, process improvement, and team leadership will be crucial in managing a matrixed environment, balancing multiple priorities, and ensuring operational excellence. This position offers a unique opportunity to influence HR strategy at a strategic and operational level within a fast-paced, innovative company committed to continuous improvement and diversity, equity, and inclusion initiatives.Qualifications7+ years of progressive HR experience, including at least 3+ years in a leadership or people management role.Deep expertise in employee relations, HR policies, compliance standards, and operational HR functions.Proven ability to standardize processes and ensure consistency across multiple regions or business units.Strong communication, coaching, and influencing skills to engage and develop teams and stakeholders.Experience managing HR functions within matrixed environments, collaborating across HRBPs and COEs.Knowledge of multi-state HR practices and compliance regulations, especially in states like California, New York, Connecticut, and New Jersey.Demonstrated ability to build operational frameworks and streamline cross-functional workflows.Passion for fostering employee engagement, diversity, equity, and inclusion, and promoting a positive workplace culture.ResponsibilitiesLead, coach, and develop a team of HR Generalists, setting clear goals, performance standards, and providing ongoing feedback.Develop and implement standardized HR processes, documentation, and best practices to ensure consistency and compliance.Act as an escalation point for complex employee relations issues, providing guidance and resolution strategies.Proactively prioritize workload and support needs across regions, balancing support with strategic initiatives.Collaborate closely with HRBPs and COEs to inform and improve HR strategies, programs, and initiatives.Drive initiatives that promote diversity, equity, inclusion, and employee engagement across the organization.Ensure operational compliance with applicable laws and regulations in multiple jurisdictions.Monitor HR metrics and data to identify trends, recommend improvements, and support data-driven decision-making.Participate in the development of organizational policies and procedures aligned with business goals and compliance standards.BenefitsCompetitive salary aligned with experience and location.Flexible remote work options in accordance with our Flex First policy.Comprehensive health, dental, and vision insurance plans.Equity grants for new hires and annual refresh grants to reward performance and commitment.Paid time off, holidays, and wellness programs to support work-life balance.Opportunities for professional development and career growth within a dynamic organization.Access to a collaborative and inclusive work environment that values diversity and innovation.Equal OpportunityInstacart is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diverse perspectives and experiences foster innovation and drive our success, and we encourage individuals from all backgrounds to apply.