Recreation Supervisor

Job Summary: As a Recreation Supervisor you are responsible for supervising Pool, Beach and recreation operations of the resort. Job Duties and Functions: Actively monitor the guest experience through ongoing, in-person interactions, ensuring service excellence and anticipating guest needs. Lead by example, setting high standards of professionalism, hospitality, and teamwork across all Pool, Beach, and Recreation operations. Plan and coordinate daily surprise and delight around the Pool & Beach. Plan, coordinate, and execute diverse wellness and recreation activities tailored to the resort’s guest profile. Collaborate with third-party vendors for specialized activities, ensuring seamless execution and accurate, timely invoicing.

Ensure Pool & Beach area is exceptionally clean, well maintained and tidy at all times. Convey any potential maintenance, housekeeping, safety, and operational issues to the proper department official. Work closely with loss prevention to ensure the proper training of the team in safety procedures and keep the safety of our guests as a priority Conduct regular on the job training for team and ascertain all department standards are met. Performs other duties and attends meetings, as assigned by hotel/department leadership Education and Experience:

Minimum 2 years of leadership experience in pool & beach operations at luxury hotel or resort Strong understanding of Forbes/ AAA luxury standards and their implementation. Ability to perform duties while exposed to varying outdoor conditions typical of a tropical climate, including prolonged sun, humidity, and heat. Strong understanding of Opera, HotSos and other hotel systems. Solid knowledge of MS Office. Ability to lift and move up to 50 pound Flexible schedule, able to work evenings, weekends and holidays. Must be able to stand for prolonged periods of time during shiftThis position is at a location where Hyatt is not the employer.

The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.