ICT Officer

Job DescriptionJob title: ICT OfficerLocation: Abu DhabiContract type: Permanent. Please note that this position is part of the Emiratisation Program, as such only UAE nationals can be considered.Language requirements: Fluent level of English and Arabic.At Eni, we are looking for an ICT Officer to join Eni Abu Dhabi. Reporting to the IT/TLC Infrastructure Coordinator, you will be responsible for providing troubleshooting and support to the teams within the office, including procurement, finance, general services and HSE. You will also be responsible for managing and optimizing the company’s hardware and software provisions.About Eni Abu DhabiEni Abu Dhabi B.V. is a subsidiary of Eni, a global energy company active in the exploration, development, and production of hydrocarbons and natural gas, as well as refining and chemicals activities in the United Arab Emirates. With a robust partnership with ADNOC, Eni Abu Dhabi B.V. is committed to ensuring a stable and affordable gas supply for the country, contributing to its self-sufficiency and status as a gas exporter. Eni Abu Dhabi is also a multicultural organization that brings together professionals from 17 diverse nationalities, reflecting the Eni’s commitment to fostering integration and inclusion as core principals of its corporate culture. Our employees thrive within a forward-thinking organization that emphasizes innovation, sustainability, and professional growth, underpinned by our commitment to achieving carbon neutrality by 2050. Through strategic agreements in exploration and production, refining and chemicals, our presence in the UAE continues to expand, driven by the scale and impact of the Ruwais and Ghasha projects, alongside our strong partnership with ADNOC. The Ruwais refinery, the fourth largest globally in terms of production capacity, enhances our high competitiveness in crude oil processing.Main Responsibilities Ensure the availability of IT services and tools to all stakeholders. Monitor the status of IT infrastructure and networks. Primary point of contact for help desk support, troubleshooting user’s problems as required. Install company software and hardware as required. Assist with the implementation of ICT policies and their adoption by users. Support cybersecurity related projects. Cooperate with other IT teams across the region as well as with HQ in Milan.Skills And Experience Required Bachelor’s degree in an IT-related discipline. At least 3 years’ experience in a similar IT support/coordination role. Experience with Windows OS, including basic installation and configurations, build preparation, managing group policies and fundamentals of Active Directory. Strong knowledge of Microsoft Azure. Experience with Microsoft Office 365. Experience with VMware or similar virtualization platforms. Knowledge of ITIL fundamentals. Detailed-oriented, autonomous, with a problem-solving mindset. Strong communication and team working skills. Fluent level of English and Arabic.How To Apply Applications are only accepted through our online application system. Please upload your CV in English.About EniEni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy – a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions.Working at EniAt Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual, continuous training, and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance.Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process.Whatever your ambition, at Eni you can find the tools to make it happen.Energy for action takers.