Operations Officer

Overall, Purpose of the JobThe Operations Officer role will include working closely with our management team by handling clerical duties, coordinating calendars, and organizing meetings. The admin will be responsible for maintaining records for all transactions and processing reimbursements. Responsibilities/ AuthoritiesSupport the Operations Manager in implementing operational strategies, processes, and procedures. Monitor daily business operations and provide timely reports, updates, and recommendations. ensure compliance with company policies and operational guidelines. Manage and resolve operational issues promptly, escalating matters when required. Support in planning and coordinating projects, events, and operational initiatives.

Assist with Annual financial reports for Central Bank of Bahamas via ORIMS portal. Welcoming visitors and directing them to the relevant office/personnel. Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations. Coordinating and managing appointments, meetings, and the conference room schedule to prevent duplicate bookings. Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking. Maintaining general office files, including job files, vendor files, and other files related to the company’s operations. Purchasing office supplies, equipment, and furniture.

Overseeing the maintenance of office facilities, and equipment. Performing other relevant duties when needed. Job Requirements4+ years’ of operations, administration or a similar roleProficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, and Access). Comfortable handling confidential information. Multi-tasking and time-management skills, with the ability to prioritize tasks.

Strong administration skills Excellent interpersonal and customer-facing skills Strong communication skills, both written and verbal The flexibility and willingness to learn To enjoy working with people Appreciates that projects need to be completed, methodical approach with an ability to work under pressureUses judgment to know when to ask for help and guidanceUses own initiative and can work independentlyTakes responsibility for own workProficient use of all Microsoft programmesAppreciates and understands the need for confidentiality in dealing with all HR related matters.  Qualification Requirement· Bachelor’s degree in business, administration, or a related field.

A higher diploma or specialized certificates or master's degree in administration will be an added advantage.