Intelligent Automation Specialist

We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. You will be reporting in our newly established Integrated Shared Service entity in the Philippines. (100% onsite work arrangement in our BGC, Philippines office)About the RoleWe’re seeking a proactive and detail-oriented Intelligent Automation Specialist to support the implementation and lifecycle management of OCR templates within our Intelligent Document Processing (IDP) platform. This role is key to enabling automation across business processes, ensuring high-quality template delivery, and maintaining operational excellence.You’ll collaborate with developers, stakeholders, and support teams to configure, test, and maintain IDP templates, while also providing first-level incident support and driving continuous improvement. If you’re passionate about automation, process optimization, and digital transformation, this is your opportunity to contribute to a growing capability within CCEP.What You Will Be DoingImplement OCR templates based on customer and developer specificationsDocument all template configurations in line with internal standardsProvide first-level support for template-related incidents and ensure timely resolutionBuild and validate data conversion templates to support automation workflowsTest and verify template functionality to ensure accuracy and performanceSupport IDP platform upgrades and ensure template compatibility across versionsEnsure all template changes are properly approved and trackedMaintain access controls to ensure appropriate user access to processed documentsAdvise on process improvements and contribute to automation-related projectsEnsure compliance with CCEP policies, including approvals and financial guidelinesAbout YouGood understanding of Blue Prism and similar technologiesBasic understanding of IDP technologies and OCR template configurationProven success in project managing process improvement and implementationStrong documentation and troubleshooting skillsAbility to manage technical issues and collaborate across teamsFamiliarity with automation tools and digital transformation initiativesComfortable working in a fast-paced, collaborative environmentKnowledge of compliance and governance processes in a corporate settingIdeally degree-qualified or holding relevant certifications in IT, automation, or process management