Intern, Data Analytics

Key ResponsibilitiesThe engagement of an intern is proposed to support the implementation and assessment of Pick-Up and Drop-Off at NADI (PUDO@NADI) services nationwide, involving 1,099 NADI locations across Malaysia. The scope of work requires a systematic desktop study, data collection, survey administration, follow-ups, and analysis related to site suitability, service effectiveness, and stakeholder feedback. Due to the large number of locations, this task is resource-intensive and time-consuming, and may impact existing officers’ core responsibilities if handled internally.Desktop Study & Data Collection Compile and review data for all 1,099 NADI locations nationwide Assess PUDO@NADI site suitability, location, accessibility, and surrounding environment Review available demographic and geographic information related to each NADISurvey Development & Administration Assist in designing survey questionnaires for relevant stakeholders (e.g. Technology Providers (TP)) Distribute surveys and conduct follow-ups to ensure sufficient response rates Track survey responses and maintain an updated database Stakeholder Feedback Analysis Analyse TP feedback on the effectiveness and sustainability of PUDO@NADI services Identify whether services should be maintained, improved, or discontinued Document justifications and recurring issues highlighted by respondents Reporting & Documentation Prepare summary findings, tables, and basic visualisations Assist in drafting reports, briefs, or internal presentations Ensure proper documentation and data organisation for reference General Support Provide administrative and research support related to PUDO@NADI initiatives Perform any other relevant tasks as assigned by the departmentUpon completion of the internship, the intern is expected to achieve the following learning outcomes:Gain practical exposure to policy implementation and service assessment within a regulatory body Develop skills in research methodology, survey design, data collection, and analysis Understand the operational landscape of NADI and last-mile service delivery Enhance analytical thinking through evaluation of service viability and stakeholder feedback Improve professional skills including communication, reporting, coordination, and time management Experience real-world application of academic knowledge in a national-level projectQualifications/Courses/Studies BackgroundCurrently pursuing a Degree in Information Technology / Information Systems or Data Analytics / Data Science/ Geographic Information Systems (GIS) / Urban & Regional Planning / Business Administration / Management / Economics / Development Studies / Communication / Media Studies / Public Policy / Public Administration / Logistics / Supply Chain Management or in any a related field with a minimum CGPA of 3.2/4.0;Strong interest in research, data analysis, and field-related studies Basic knowledge of survey tools (e.g. Google Forms, Excel) Good written and verbal communication skills Ability to work independently and manage large datasets Proficient in English and/or Bahasa MalaysiaDocuments RequiredResumeLatest Academic Results / TranscriptA copy of your NRICInternship placement letter issued by the university (if any)Important NoticeOnly successful candidates will be notified of internship placement.