RETAIL SHOP MANAGER

Job DescriptionAre you a dynamic leader with a flair for retail based in the Seychelles? We’re looking for a Retail Shop Manager to take charge of our exciting store experience! In this role, you’ll be the driving force behind the shop’s success — from hitting sales targets and leading a motivated team, to delivering top-notch customer service and keeping the space looking fresh, vibrant, and inviting. You’ll also take ownership of stock management and ensure smooth, efficient day-to-day operations.

If you’ve got the energy, passion, and retail know-how to make a retail shop shine, this could be your perfect opportunity!Key ResponsibilitiesOperations ManagementOpen and close the store according to company policies and schedules. Ensure the store is clean, organized, and visually appealing at all times. Manage daily operational tasks, including cash handling, POS system operation, and end-of-day reconciliations. Merchandising and Shelf ReplenishmentEnsure that all products are properly displayed according to visual merchandising standards. Regularly monitor stock levels on shelves and replenish them promptly to avoid stockouts.

Coordinate with the supply chain team to maintain an optimal inventory flow. Implement promotional displays and signage to attract customer interest and maximize sales. Team LeadershipTrain and manage the Sales team. Create and maintain staff schedules to ensure adequate coverage. Motivate and coach team members to meet sales and customer service goals. Customer ServiceProvide an exceptional shopping experience by addressing customer enquiries and complaints promptly and professionally. Build relationships with customers to drive repeat business and brand loyalty. Sales PerformanceMonitor daily sales performance and develop strategies to achieve or exceed targets.

Execute promotional events and marketing initiatives to drive foot traffic. Provide feedback on product performance and customer preferences to corporate teams. Inventory ManagementMonitor stock levels and coordinate with the supply chain team to ensure availability of products. Conduct regular inventory counts and ensure proper merchandising of items. Manage stock losses through preventative measures and efficient handling of inventory. Compliance and SafetyEnsure compliance with health and safety regulations, and company policies. Address maintenance or security issues promptly to avoid disruptions.

Experience Required2-5 years managing a retail outletExperience in operating a POS systemExcellent customer service experience and track recordIdeal CandidateEnjoys a quick and fast paced environmentAdaptable, resilient, and able handle changeNumerically mindedExcellent attention to detailShould you believe you can fulfil this role please send your CV through to recruit@apex. scWe look forward to hearing from you. Company DescriptionFounded in 2005, APEX is one of Seychelles’ largest distributors, supplying top-quality, global brands to the retail, wholesale, and HORECA sectors. We focus on delivering quality, value, and volume to meet the diverse needs of our clients.