IT Helpdesk

POSITION: IT HelpdeskJOB DESCRIPTION• Provide technical support for internal users: install and troubleshoot software, hardware, printers, and network issues.• Manage, hand over, and maintain IT equipment (PCs, laptops, printers, network devices).• Monitor and resolve LAN, Wi-Fi, and Internet issues; coordinate with service providers when necessary.• Support setup of online meeting and presentation equipment.• Record and report technical incidents; propose system improvements. REQUIREMENTS• College or University degree in Information Technology or equivalent.• Ability to install and troubleshoot basic software and hardware issues.• Basic knowledge of LAN, network security, and user access management.• Careful, proactive, and service-minded.• Preferably with at least 1 year of experience in IT Helpdesk or IT Support. SALARY: NEGOTIATE (MINIMUM 17.000.000 GROSS)BENEFITS: · Meal allowance: 50,000 VND/day; transportation allowance, attendance bonus, tuition support for employees’ children, and foreign language tuition support for employees.· Participation in overseas exhibitions/research programs and Korea company trip programs (for outstanding employees).· 13th-month salary, holiday/festival/wedding/funeral gifts or cash, annual leave, monthly allowances, full-salary social insurance, and a self-service snack and tea bar.· Annual health check-up (for employees with more than one year of service).· Employee discount privileges for all products of COBI GROUP.OTHER INFOMATION:· Time to work: 8:00 am – 18:00 pm (Monday – Friday)· Location: 16Fl, Cobi Tower II, 2-4 street 8, Tan My Ward, HCMC.· Contact: minhdiem@cobione.com