IT Team Lead

Work from home 2 days per weekExcellent Salary PackageFlexible working hoursIT Team Leader | MSP | Wollongong Your new company A well-established MSP based in Wollongong, delivering IT solutions across managed services, cloud, mobility, and infrastructure. They support medium to large enterprises and government clients with a strong focus on technical delivery and service quality. Your new role This is a hands-on Team Lead position for a Level 2/3 Engineer ready to step up. You'll be responsible for technical delivery, mentoring a small support team, managing escalations, and contributing to infrastructure projects. The role is hybrid, with a mix of office-based and remote work.What you'll need to succeed MSP experience is essentialStrong background in Windows systems, networking, and virtualisationExperience leading or mentoring technical teamsCertifications such as MCSA, CCNA, or equivalentAbility to work across BAU and project environmentsWhat you'll get in return A full-time, permanent role based in Wollongong offering flexibility, autonomy, and the opportunity to shape the technical direction of a growing team. You'll be trusted to lead while staying hands-on, with a competitive salary package and hybrid work options. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to charlie.pym@hays.com.au If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.