Jr. Business Support Executive (B2B Service)

Company: Go Global (Business Globalizer)JOB TITLE: Jr. Business Support Executive (B2B Service)VACANCY: Unspecified JOB LOCATION: House 150, Road 1, Avenue 1, Mirpur DOHS, DhakaWORKPLACE: Work at office (6 days a week)Office Time: Roster Duty (Morning, Evening, Night)SALARY: 15,000 – 22,000 (Based on Skill & Experience)EXPERIENCE: 1+ years of experience in a related fieldABOUT US: Go Global (Business Globalizer) is a one-stop solution for entrepreneurs and businesses. As an IRS Certified Acceptance Agent, we provide several business solutions such as company formation (USA, UK), VAT, Tax Registration, Payment Gateway, Business Tax Preparation, Tax submission, and so on. No matter where you are on the map, You can avail of our service with a few clicks. It’s as easy as 1,2,3.KEY RESPONSIBILITIES:Communication: Respond to client queries promptly and accurately via phone, email, or chat.Business Service: Must have Strong knowledge about B2B Service. Identify clients’ needs and help clients use specific featuresAnalyzing: Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update Data: Update our internal databases with information about technical issues and useful discussions with clientsMarket Intelligence: Stay informed about the latest developments in relevant industries, including technology, engineering, and science, and provide regular updates to the team.Clients Feedback: Utilize clients feedback and data analysis to iterate on sales processes and strategies for continuous improvementCollaboration: Work closely with cross-functional teams, including engineers, developers, and product managers, to provide insights that guide product development and improvement. EDUCATION REQUIREMENTS:Graduate in any disciplineFluent in English is preferable REQUIREMENTS AND SKILLS:1+ years of experience in a related field/Customer supportStrong interpersonal skillsStrong verbal communicatorAble to collaborate with the teamBENEFITS:Lunch (half subsidized)Snacks and TeaTwo festival bonusMedical AllowanceProvident FundAnnual office Tour and Day OutingAnd various other facilities as per company policies. Drop your CV:  career@goglobalbd.net    Visit Us: https://goglobalbd.net/Visit Us: https://businessglobalizer.com/ Please mention your position name in the subject box.Only Shortlisted candidates will be called for an interview