Junior Analyst

About ImprovadoImprovado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission.Your ImpactAs an Analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. Your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution.What You´ll DoSolve Complex Data Challenges: Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformationsEngage & Empower Customers: Communicate via Helpdesk (Jira) and sometimes using video calls (Google Meet), turning technical roadblocks into trust-building momentsDrive Product Excellence: Collaborate with Engineering, Product, and Customer Success teams to escalate bugs and shape solutionsBecome a Platform Expert: Master Improvado’s tools (SQL) and marketing APIs (Facebook, Reddit) to deliver swift, accurate resolutionsBuild Knowledge: Document recurring cases to streamline future troubleshootingWhat You BringTechnical Proficiency:1+ year in technical support or a similar roleSQL skills (SELECT, filtering, aggregates); familiarity with window functions or ClickHouse/Postgres is a plusCustomer-First Mindset: Passion for translating technical details into clear, empathetic solutionsCollaborative Spirit: Thrive in cross-functional teams and fast-paced environmentsFluent English: Communicate complex ideas clearly to global clientsHow hiring process looks likeHomework assignment (very light, less than 30 minutes)HR interview with two live SQL tasksFinal interview with the hiring managerWhy ImprovadoWork Flexibly: Remote-first culture with asynchronous collaboration and results-driven hoursShape the Future: Work directly with enterprise clients and influence a product used by industry leadersGenerous Time Off: 20 working days PTO + US holidaysVibrant CultureReady to Untangle Data & Empower Marketers?If you’re curious, proactive, and eager to grow in a scaling startup, apply today! Let’s transform marketing intelligence together.Powered by JazzHRghsptn66yG