Junior KYC Specialist

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America.At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.We are a certified Great Place to Work company.ResponsibilitiesVerifying client registration documents (KYC – Know Your Customer)Assessing data consistency and completeness, resolving discrepanciesReporting missing information and maintaining documentation recordsProviding support to XTB clients (via phone and chat – including evenings and night shifts)Working with foreign documents and communicating with clients in both Polish and EnglishRequirementsWillingness to work full-time in a shift-based system (including weekends, holidays, and night shifts)Fluency in Polish and at least B2-level proficiency in EnglishAbility to analyze documents and identify irregularitiesHigh attention to detail, accuracy, perceptivenessCommitment, positive attitude, good work organizationAbility to multitask and solve technical issuesNice to havePrevious experience in KYC or Customer SupportWhat We OfferStable employment based on an employment contractA chance to grow within the FinTech industry in an international environment, while having a real impact on the company and the evolution of its productsTraining under the supervision of experienced financial market professionalsA clear development path supported by regular feedback and transparent career progressionHybrid work modelRegular team-building and integration eventsEquipment tailored to your needsWide range of benefits like private medical care, myBenefit platform, sport card, language learning platform, meal co-financing at the office and more