Junior Technical Writer

Improvado is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate complexity, delivering laser-focused insights to optimize budgets, enhance campaign efficiency and marketing ROI.As a rapidly scaling Series A startup that raised $34 million in funding, we're proud to partner with globally recognized brands such as ASUS, Docker, Activision, H&R Block, and many others. Our diverse team of curious, open, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth.About The RoleWe have an incredibly talented team working really hard to make our product helpful to our clients’ businesses, with a focus on leveraging AI capabilities to simplify use and maximise the value they get from it.And we are looking for people who are willing to join our team and work hard on the cutting edge of technology to deliver amazing products for world-famous brands.What You Will DoCreate and maintain integration documentation (API, web services) and user guidesUpdate and structure materials in the knowledge baseCollaborate with developers, product managers, and analysts to collect accurate and up-to-date informationPrepare screenshots, GIF animations, and concise, practical instructionsUse AI tools (ChatGPT, Claude, Notion AI, etc.) and understand when AI usage is appropriateGradually develop technical expertise (API, SQL, Python, etc.)RequirementsBachelor’s degree in an IT-related field or enrollment in senior years of an IT program6–12 months of experience in technical writing or a related technical fieldEnglish proficiency at Upper-Intermediate (B2–C1) or higherBasic understanding of technical concepts (REST API, fundamentals of SQL)Familiarity with key digital advertising metrics and terminology (CPC, CPM, ROI, CTR; Google Ads, Meta Ads)Ability to explain complex concepts clearly and conciselyReadiness to work with large amounts of new or partially conflicting informationStrong analytical and information-structuring skillsNice to haveExperience in preparing project or technical documentationPublications in English-language technical media or participation in international conferencesExperience working with LinuxSkills in working with third-party APIs (REST, SOAP)Experience in software development or participation in development projectsExperience creating and maintaining a knowledge baseBasic video editing and compression skills, experience creating GIF animationsUnderstanding of web services (Postman, SQL, etc.)What We OfferFully remote position (with flexible working hours)Strong product/market fit: marketing data product for US-based enterprises20 working days of PTO per year + U.S. holidays and extra days offExtremely fun & open startup environmentProfessional development reimbursementChance to get the company's stock options in the futurePowered by JazzHRF5AESM6QY7