Key Account Manager

Main AccountabilitiesDevelop and execute strategic sales plans for assigned key customers, selected products and target market segments to achieve sales and margin objectives.Establish and maintain strong relationships with directly assigned customers and ensure a high level of technical and commercial support to maximise the customers potential and long-term partnership. Maintain strategic supplier relationships through regular engagement and implementation of agreed business strategies and objectivesIdentify and pursue new opportunities within the assigned customer base and broader market expanding Azelis’ product offering and customer portfolio in Food & NutritionLead commercial negotiations with a strategic and value-driven approach, ensuring optimal outcomes for both Azelis and the customer.Collaborate with internal Product and Business managers to align customer solutions with available supplier portfolios and ensure timely support for commercial initiatives.Manage customer forecasts and stock levels to ensure supply continuity and optimise inventory.Leverage and manage Azelis and customer portals to streamline communication, planning and new business development.To Be Successful In This Role You WillHave 3-5 years’ experience in a commercial and customer-facing role within the food ingredients, dairy, or biotechnology sectorBachelor’s degree in a relevant scientific field (e.g., Microbiology, Food Science, Biotechnology)Technical Knowledge: Familiarity with BioSolutions, dairy fermentation, cultures and enzyme functionality in food processing, with an understanding of their applications in both traditional dairy products and non-dairy (plant-based) alternatives. Strong capability to communicate technical benefits in a clear, customer-focused manner.Self-starter with initiative, resilience, and a proactive approach to identifying and capitalising on new opportunities.Proven ability to grow and manage B2B customer accounts in a competitive environment.Excellent interpersonal, relationship-building and communication skills, from R&D to senior management.Organised, and able to manage multiple priorities effectively.Confident using CRM tools and reporting systems.Willingness to learn, adapt, and contribute to a high-performing team.