Key Account Manager

The Key Account Manager oversees and recommends business opportunities and implements the strategic direction in building the business (focusing on the assigned vertical - Financial Services). This includes new markets, growth areas, customers, partnerships, and services.Key Responsibilities1. Recommends business opportunities and implements the strategic direction in building the business. This includes new markets, growth areas, customers, partnerships, and services.2. Oversees the implementation of sales campaigns and techniques.3. Maintains or keeps abreast with industry trends, market, and competitor landscape for strategic planning.4. Monitors project plans and ensures that the targets are met.5. Drives continued client relationship.6. Updates Internal Stakeholders/Mgt/BOD on overall sales metrics.7. Tracks business performance and identifies opportunities to grow revenue and profit.8. Responsible for the hiring, overall performance of staff.9. Overall account oversight across all verticals; with a direct and personal relationship with the high priority key accounts a. Develop relationships with a portfolio of major clients10. In charge of growing the assigned vertical/s and successfully onboarding strategic partnersa. Ensures a strong link of communication between key customers and internal teamsb. Ensures the resolution of issues and problems faced by customers and deal with complaints to maintain trust11. Growing the enterprise business of existing partners by proposing new products / services or co-creating customized promos for them (w/ Marketing and Product) a. Acquire a thorough understanding of key customer needs and requirements b. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives c. Provides progress reports and forecasts to internal and external stakeholders using key account metricsEducational BackgroundBachelor’s degree in Business or any related fieldRelevant Work Experience8-12 years of experience in Sales or Business Development-related functions that include account acquisition and management. Team lead, handling a group of people, is a plus. Preference for candidates who came from a Fintech background in a similar role (ie. Gcash, Maya, payment gateways like DragonPay, Paynamics)Demonstrated orientation to understanding the business and business strategy, and the ability to apply management process and tools to support strategic business objectives in assigned vertical/s.Technical CompetenciesStrong demonstration of skills related to relationship building, problem solving, negotiating with sharp financial acumen. Ability to spot opportunities and customize solutions based on client needs is a must. Excellent oral and written communication skills.Behavioral CompetenciesAbility to work in an agile, dynamic team environmentProven coaching and influence skills.Must be amenable to a flexible work schedule (on call of client) and must be willing to travel.