KYC Data Processing Administrator

Trident Trust is a leading independent provider of corporate, trust and fund services to the financial services sector worldwide, employing over 1,100 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East.We are seeking a Data Processing Administrator to join our team in Panama. The successful candidate will work with our colleagues in Atlanta, Georgia (U.S.) accounting, investor services and know-your-client departments to support delivery of service to our hedge fund, trust, partnership, and private equity clients.Role & Responsibilities:Perform document and data capturing, data analysis, processing and entry, as well as other administrative functions in relation to the portfolio of United States clients, as outlined in the procedural guidelines.Perform data entry and compilation of supporting documentation packages in relation to bank wire payments with our clients’ banking providers or through other approved means.Perform initial review of investor know-your-client documentation for completeness, providing clear response in required format to Account Managers with any gaps.Provide an excellent internal and external customer experience by adhering to Trident’s established core values: responsiveness, attention to detail, personalized service, and reliability.Respond promptly and effectively to service inquiries.Maintain relevant, up-to-date knowledge, along with a clear understanding and application of applicable legislation, processes, and policies.Be able to offer suggestions to improve procedures and enhance the overall customer experience.Review frequently and maintain working knowledge of the provisions of AML regulations, the organization’s IT policy and GDPR policies, all of which are relevant to handling the essential functions stated in this job description.Perform any related duties as assigned by the account managers, team leader or department head.Minimum Qualifications:A degree in business, accounting, law, a related field, or suitable experience.At least one year of experience in an administrative or clerical role.Strong organizational and communications experience with the ability to speak, read and write fluently in English.Proficient knowledge of Microsoft Office Suite- Word, Excel, PowerPoint, Outlook.Preferred Qualifications:Degree in a business, accounting, compliance, or legal field.Experience in the financial services, compliance, or legal industry.Experience working with Viewpoint, Paxus, Allvue, Geneva World Investor applications.Ability to function in high-pressure situations with competing priorities and strict deadlines.Excellent problem solving, analytical, and critical thinking skills.Attention to detail, self-management, and ability to effectively prioritize workload and tasks.In addition to the above essential duties and responsibilities, this role includes other duties as assigned. This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties. This job description does not constitute a written or implied contract of employment.Compensation:An attractive compensation package is available and will be based upon the successful candidate’s relevant experience and overall suitability for the position.EQUAL EMPLOYMENT OPPORTUNITYTrident Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.