L2 Network Security Engineer

Role and Responsibilities:Implementing, and troubleshooting firewalls from different vendors.Ability to Analyzes and troubleshoot tech issues for clients, customers, or the company.Strong understanding of TCP/IP, SSL/TLS, VLANs, routing, switching, NAT, DNS, DHCP.Excellent Knowledge with Configuring and Troubleshooting different kinds of Network Security solutions: as (NGFW, IPS, SDWAN, MDM , Mail Gateways, Endpoint Management, ADC, GTM, WAF solutions, DNS Security solutions)Understand the customer's technical requirements, business objectives, and strategy.Working proactively and collaboratively with customers to understand their business processes, gather requirements, and assess customer’s needs.Create both High-level design and Low-level Design.Provide escalation support for operations issues off the help deskUtilize scripts to increase productivity and implement automation for repetitive tasks in operations;Ensure all tasks are scheduled and acted upon in the Operations schedule.Analyze, diagnosis and resolve incidents and requests and ensure these are managed with defined service levels.Serve as the primary point of contact for monitoring, owning, addressing user requests, questions and incidents.Log, categorize, prioritize and assign all relevant user, security related incidents and requests.Excellent knowledge to translate customer needs into a solution.Excellent knowledge working with IP routing protocols, configuring routing with automatic fail-over solutions between connections.Supporting and troubleshooting onsite/offsite Excellent Knowledge and experience in implementing different types VPNs.Cooperate with team members, and give hands-on experience on many network security devices.Understanding of MSP business processes (e.g. service level agreements, hand off from engineering to operations, support requests);Experience in migrating network security systems while keeping service continuity.Providing full documentation for network security solutions and topology.Analyzing data, logs, and correlate to present a full report with solutions to any network security Problem.Ability to handle multiple projects and customers.Job Requirements4+ years’ experienceStrong analytical and troubleshooting mindsetClear communication and documentation abilityTeam-oriented, proactive, and detail-focusedAbility to work under pressure in 24×7 environmentsOpen to Travel abroad on need basis.Work Experience in an MSP Environment is preferred.Bachelor's degree in IT, Computer Science, EngineeringProfessional Certification in Network Security Domain. (CCNP Security, PNSE, NSE, JNCIP Sec, F5 Certified)Experience working in a large enterprise organization and dynamic environment.Self-motivated, approachable, and adaptable and have excellent communication skills (both strong written and verbal English is a must).