Laundry Attendant

Company DescriptionRaffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.Job DescriptionPosition : Laundry AttendantDepartment : Rooms / HousekeepingReports to : Laundry Supervisor/Assistant Laundry Manager______________________________________________________________________PURPOSE OF POSITIONTo provide guests and staff laundry services that meet Raffles Standards.Key Roles & ResponsibilitiesProcess laundry by either washing, dry cleaning or pressingFollow procedures for the above processes as established by the Asst. Laundry ManagerCarefully use of laundry chemicals, solvent and spotting chemicals as instructedMark all items for laundering paying attention to room numbers and sequencesPay particular attention to any items requiring pre-wash soakingWeigh all laundry prior to loading into machinesUse laundry equipment as instructed and maintain them in a proper state of cleanlinessAttend daily briefings with Supervisor and accomplish daily tasks as instructedReport to supervisors any stained or torn guest and staff laundry before beginning process of cleaning. Also report any items left in pockets or any jewelry on clothingEnsure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.Ensure working area is kept clean and organizedPresent guest and staff laundry as instructedAdhere to personal grooming and hygiene standardsAttend meetings and training sessions as requiredCarry out valet services as needed including delivery of linenPERSONAL ATTRIBUTESAverage reading, writing and oral proficiency in EnglishMust be well-presented and professionally groomed at all timesStrong interpersonal skills and attention to detailExperienceMinimum 2 years experience in a similar capacity in the hospitality industry.QualificationsQUALIFICATIONSSecondary education