Lead Software Engineer

Technical Lead / Development Team LeadAbout Hotels at HomeHotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands—including Marriott, Hilton, and Accor—as well as celebrity brands like Love01 (John Legend) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay.As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies.Role OverviewJoin our leadership team as Technical Lead, providing technical leadership and strategic oversight for our development team across US and European operations. You'll lead technical project managers, guide architecture decisions, and ensure high-quality delivery across our .NET and Magento platforms serving multiple celebrity and hotel brands.This role is perfect for an experienced technical leader who combines hands-on technical expertise with strong people management and project coordination skills. You'll oversee development across multiple concurrent initiatives. You'll manage Technical Project Managers, mentor developers, and establish development standards that scale across our global operations.You'll have significant impact shaping how HAH builds technology, working with high-profile celebrity brands (John Legend, Chrissy Teigen, Dwyane Wade) and major hotel partnerships. This is a unique opportunity to lead technical execution for a fast-growing e-commerce company, with clear growth potential to Director of Engineering or VP of Technology as the business scales.AI-First Development CultureWe expect our technical leaders to be actively building and experimenting with state-of-the-art AI coding tools—not just observing from the sidelines. You should be deploying and testing new development patterns, thinking deeply about how AI can give your team more velocity, defend developer experience (DX), and support seamless documentation embedding without increasing administrative burden. We're looking for leaders who champion AI-assisted development, helping the team push boundaries to ship faster while maintaining higher quality code.Goals & ResponsibilitiesTechnical Team LeadershipLead and mentor team of 3 Technical Project Managers overseeing development initiativesProvide technical guidance and code review for development team across US and EUBuild collaborative, high-performing team culture across distributed development teamConduct regular one-on-ones, performance reviews, and career development discussionsEstablish development standards, best practices, and quality benchmarksFoster knowledge sharing and continuous improvement across engineering organizationTechnical Architecture & StrategyGuide technical architecture decisions across .NET backend and Magento platformsOversee database architecture and integration strategy across multiple brandsReview and approve major technical designs.NET stack with shared database architecture across multiple brandsGuide EU Magento migration from Magento 1 to Magento 2 platformOptimize frontend systems for performance and user experienceCoordinate e-commerce platform integrations with payment systems and third partiesEnsure platform stability and scalability supporting business growthImplement monitoring and alerting systems for proactive issue detectionDevelopment Process ExcellenceEstablish and enforce development workflows (development → QA → staging → production)Implement GitHub best practices.NET and PHP ecosystems (Magento experience highly valuable)Database architecture expertise.NET backend with shared database architectureCustom e-commerce platform serving multiple brands"Procs" frontend systemOrder Central middleware (25-year-old integration layer)MySQL database with ERP integrationEU PlatformMagento 1 (current) with migration to Magento 2 in progressPHP-based e-commerce stackSeparate database architecture from US operationsIntegration with European payment processors and carriersDevelopment Tools & InfrastructureGitHub for version control (migration in progress)Monday.com for project managementN8N for workflow automationSuperset for analytics and reportingVarious deployment and monitoring toolsTeam CollaborationDirect Reports:3 Technical Project Managers coordinating development initiatives across platformsQA Engineer responsible for testing and quality assuranceTechnical coordination with development team (US and EU developers)Leadership Team:Executive team for strategic direction, priorities, and resource allocationOperations team for system integrations and business process alignmentMarketing team for campaign support and brand launch coordinationCross-Functional Partners:Product team for roadmap planning and feature prioritizationFinance team for ERP integration and business system coordinationCustomer service team for production issue prioritization and resolutionBrand partners (celebrity and hotel brands) for technical int## Location & Role DetailsLevel: Technical Lead / Development Team LeadThis role offers a unique opportunity to lead technical execution for a fast-growing e-commerce company working with A-list celebrity brands and world-class hotel partnerships. You'll have significant autonomy shaping technical strategy and building engineering organization, with clear growth potential to Director or VP of Engineering as the business scales across brands and geographies.