Senior Quality Assurance Engineer

Senior QA EngineerAbout Hotels at HomeHotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands—including Marriott, Hilton, and Accor—as well as celebrity brands like Love01 (John Legend) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay.As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies.Role OverviewJoin our leadership team as Senior QA Engineer, establishing and leading quality assurance strategy across our e-commerce platforms serving major hotel and celebrity brands globally. You'll architect test automation frameworks, define quality processes, and ensure excellence across our US .NET stack and European Magento platforms serving millions of customers.This role is perfect for an experienced QA leader who wants to build quality practices from the ground up in a scaling e-commerce environment. You'll design test automation strategy, establish CI/CD integration, validate complex multi-region checkout flows, and mentor the development team on quality engineering practices.You'll have significant impact shaping how HAH builds quality into products, working with high-profile celebrity brands (John Legend, Chrissy Teigen, Dwyane Wade) and major hotel partnerships. This is a unique opportunity to lead QA strategy for a fast-growing company, with clear growth potential to QA Lead, QA Manager, or Director of Quality Engineering roles.AI-First Development CultureWe expect our engineers to be actively building and experimenting with state-of-the-art AI coding tools—not just using them for autocomplete. You should be deploying and testing new development patterns, thinking deeply about how AI can give you more velocity, defend developer experience (DX), and support the team by seamlessly embedding documentation into your workflow without increasing administrative burden. We're looking for engineers who push the boundaries of AI-assisted development to ship faster and maintain higher quality code.Goals & ResponsibilitiesTest Automation Strategy & ArchitectureDesign and implement comprehensive test automation framework for e-commerce workflows across platformsArchitect automated test suites for checkout flows across US, EU, and Asia covering all payment processorsBuild regression testing infrastructure.NET stack and European Magento platforms maintaining consistencyValidate features across multiple browsers, devices, and screen sizesTest administrative interfaces and operational tools used by business teamsVerify brand consistency across multiple hotel and celebrity brand websitesCoordinate testing across distributed development teams in US and EuropeTeam Development & MentorshipCoach developers on testability, test-driven development, and quality practicesParticipate in code reviews providing quality assurance perspectiveTrain team members on test automation tools, frameworks, and methodologiesEstablish QA community of practice promoting knowledge sharingMentor junior QA engineers as team growsRequired Skills & ExperienceCore Experience5+ years QA or software testing experience with increasing technical leadership3+ years test automation experience building frameworks and infrastructureProven track record establishing QA processes and practices in growing organizationsStrong e-commerce testing background.NET stack with custom e-commerce platformEuropean Magento 1 and Magento 2 platformsMultiple brand websites (hotel and celebrity brands)Administrative interfaces and operational toolsPayment processing integrations across regionsDevelopment & InfrastructureProgramming languages (JavaScript, Python, Java, or similar)Git/GitHub for test code version controlCI/CD platforms (Jenkins, GitHub Actions, CircleCI)Docker and containerization for test environmentsCloud platforms (AWS, Azure) for test infrastructureTools & SystemsTest management tools (TestRail, Zephyr, or similar)Bug tracking (Jira, Monday.com, or similar)Browser developer tools for debuggingDatabase tools for SQL queries and validationMonitoring and logging tools for production validationPayment & Integration TestingPayment gateways (PayPal, Stripe, Worldline, Alma Pay)E-commerce checkout flows across multiple regionsCarrier integrations for shipping (20+ carriers)ERP systems for order and financial processingOrder Central middleware (legacy integration layer)Team CollaborationDevelopment Team:Technical Lead for quality strategy, testing priorities, and process alignmentDevelopers for testability discussions, code reviews, and quality practicesTechnical Project Managers for release planning and quality gate coordinationQA Engineers (as team grows) for mentorship, collaboration, and quality initiativesCross-Functional Partners:Operations Team for production quality validation, user acceptance testing, and operational workflowsCustomer Service Team for defect prioritization based on customer impact and feedbackFinance Team for payment validation, financial reconciliation testing, and transaction accuracyFulfillment Team for shipping workflow validation and carrier integration testingLeadership Team for qu## Location & Role DetailsLevel: Senior QA Engineer / Lead QAThis role offers a unique opportunity to establish and lead quality engineering for a fast-growing e-commerce company serving millions of customers across high-profile celebrity and hotel brands. You'll have significant autonomy shaping quality strategy and practices, with clear growth potential to QA leadership roles as the organization scales.Note: Most development team members are Spanish-speaking, creating an inclusive and diverse technical environment.