Genpact

Learning and Development Manager

Posted: Nov 4, 2025

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Learning and Development Manager! Responsibilities Deploy the global L&D strategy locally, developing and implementing learning programs in alignment with business prioritiesDesign and manage internship programs, building partnerships with universities to attract and develop young talentCoordinate employee training sessions, ensuring effective logistics, communication, and participant engagementConduct learning needs analyses in collaboration with business leaders to identify development priorities and skill gapsDesign and deliver learning solutions that address organizational capability needs and support career growthEvaluate the effectiveness and impact of training initiatives, using data and feedback to drive continuous improvementManage relationships with external training providers, ensuring quality, relevance, and cost efficiency of solutionsMaintain accurate records of learning activities, participation, and outcomes, providing regular reports and insightsSupport onboarding programs to accelerate new employee integration and performancePromote a culture of learning by communicating opportunities, sharing best practices, and encouraging employee participationStay current with learning and development trends, technologies, and methodologies to enhance local programsEnsure compliance with corporate policies, processes, and local legal requirements related to training and employee developmentQualifications we seek in you! Minimum Qualifications Bachelor’s or equivalent educationProficient in the use of Microsoft Office, specifically Excel, PowerPoint, and Word.Green belt / Black belt / certified lean professional will be preferred.Any AI certification/ project management certification / IT course will be a preference.What can we offer? Attractive salary.Stable job offers - employment contract.Work in a multicultural environment;Various trainings (initiating, soft skills).Possibility of development;Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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