Lightstation Attendant - Cape Otway Lightstation

Applications closing on 24 November 2025, 05:00 PMJob TypeCasualPackage$30 per hour, plus casual loadingPosition Description PD-LightstationAttendant-Nov23-2.pdf(PDF, 231KB) About The Great Ocean Road Coast And Parks AuthorityThe Great Ocean Road Coast and Parks Authority (GORCAPA) is the dedicated Victorian Government entity entrusted with the care, protection and sustainable management of one of Australia’s most breathtaking and culturally significant coastal regions. Established under the Great Ocean Road and Environs Protection Act 2020, the Authority was created to address the complex and fragmented management of the coastline and ensure the long-term conservation of this iconic landscape.GORCAPA is responsible for managing more than 170,000 hectares of coastal reserves, National Parks, Marine Sanctuaries and foreshores stretching along 355 kilometres of stunning coastline. This includes high-profile sites such as the Twelve Apostles Visitor Experience Precinct and Cape Otway Lightstation, as well as local ports, community reserves and critical marine environments.At the heart of its work is a commitment to protect the unique environmental, cultural, heritage and community values of the region. GORCAPA partners deeply with Traditional Owners, local communities and stakeholders to integrate cultural knowledge, ensure environmental stewardship, support sustainable visitation and build lasting benefits for regional economies and generations to come.About The Accommodation Services TeamOur ten self-managed coastal Caravan Parks and Cape Otway Lightstation generate the majority of the Authority revenue. We are the single largest accommodation provider on the Great Ocean Road with over 800,000 visitor nights annually. Situated adjacent to some of the most spectacular beaches on the coast, we offer a range of accommodation options for families, tourists, students and visitors.About the role?RoleThe Lightstation Attendant is an allrounder position at our Lightstation in Cape Otway. This position assists in fulfilling several roles, including those of:Housekeeper: responsible for cleaning and maintaining the public and site amenities, accommodation, and other facilities to a high standard. This may also require undertaking basic building maintenance functions from time to time to ensure public safety and functional operation, as directed.Café Assistant: performing a variety of duties in the site cafe to ensure an excellent customer experience.Ticket Sales Assistant: acting as the first point of contact to the Lightstation site. This involves being accountable for providing excellent customer service and satisfaction, ensuring customer needs and requirements are satisfactorily met.What we're looking for?Relevant experience in Tourism or HospitalityDemonstrated experience in providing excellent customer servicePractical cleaning experience involving a range of cleaning dutiesExperience in safe manual handling techniques and use of chemicalsCurrent First Aid CertificateBarista/Coffee Making experienceFood handling certificateAbout you ?Ability to communicate with people across a broad range of backgrounds in a friendly and approachable mannerProactive approach to problem solvingGood time management and organisational skillsAbility to be flexible at work and be part of a highly committed and vibrant team.Basic food preparation skillsKnowledge of occupational health and safety processes and procedures.Ability to work autonomously with integrity and efficiency.Applications RequireCover letterA current resume Terms and conditions of employmentAppointment to this position is subject to the successful applicant being able to:Provide a National Police Check CertificateObtain a Working with Children CertificateProvide evidence of Australian Work RightsHold a current Australian Driver’s LicenseEveryone is welcome at the Authority. Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.