Live Expert (Dutch-speaking) - High Tech Industry - Work In Greece

Join Mercier Consultancy MD as a Live Expert specializing in the high-tech industry, where you will have the exciting opportunity to work in Greece! This role is perfect for individuals who are passionate about technology and have a knack for assisting customers. As a Dutch-speaking Live Expert, you will engage with clients in real-time, providing support, troubleshooting, and expert advice on a range of high-tech products and services.Key ResponsibilitiesProvide exceptional customer support through live chat, video calls, and other communication channels in DutchAssist clients with inquiries regarding high-tech products, offering expert guidance and troubleshooting assistanceIdentify customer needs and tailor solutions to enhance their experience with our products and servicesStay updated on the latest high-tech trends, products, and company offerings to provide informed supportCollaborate with technical teams to resolve complex issues and escalate when necessaryMaintain accurate records of customer interactions and feedback for continuous improvementRequirementsFluency in Dutch (written and spoken) is essential; proficiency in English is a plusStrong communication and interpersonal skills to engage effectively with clientsPrevious experience in customer support, preferably in the high-tech industry, is advantageousTechnical aptitude and a passion for technology, with the ability to quickly learn about new productsAbility to work in a fast-paced environment and handle multiple inquiries simultaneouslyProblem-solving skills and a customer-oriented mindset to provide exceptional serviceWillingness to work flexible hours to accommodate customer needsOpen-minded and collaborative approach, with a willingness to learn and grow in the roleBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..