Nederlands Sprekende Klanten Service Agent Bij MCG - Remote in Griekenland

Join Mercier Consultancy MD as a Nederlands Sprekende Klanten Service Agent and embark on an exciting remote opportunity in Greece! We are looking for enthusiastic individuals who are fluent in Dutch to provide exceptional support to our valued clients. This role requires a customer-focused mindset and a knack for solving problems effectively.ResponsibilitiesDeliver outstanding customer support to Dutch-speaking clients through various channels including phone, email, and chatAssist customers with inquiries about our services and products, ensuring all questions are answered promptlyAddress and resolve customer complaints with a focus on achieving high satisfaction levelsMaintain accurate records of customer interactions within our CRM systemWork closely with team members to enhance the overall customer experienceStay updated on company services, industry trends, and best practices in customer serviceRequirementsFluency in Dutch (both written and spoken); proficiency in English or Greek is a plusPrior experience in customer service, especially in a remote or call center environmentStrong interpersonal and communication skills, with a dedication to customer satisfactionAbility to effectively manage challenging situations while maintaining professionalismProficiency in using CRM software and general computer skillsSelf-starter attitude with the ability to thrive in a virtual team settingA willingness to learn and adapt in a fast-paced work environmentBenefitsCompetitive Monthly Monthly Performance Bonus Fully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..