Dutch Speaking Customer Service Financial Institution - Work In Greece

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Representative in a leading Financial Institution, located in the scenic setting of Greece. This role is perfect for individuals with strong Dutch language skills who are passionate about delivering exceptional customer service within the financial sector. You'll have the opportunity to engage with customers, helping them with their inquiries and ensuring their needs are met.Key ResponsibilitiesProvide excellent customer service to Dutch-speaking clients via phone, email, and online chatAssist customers with queries regarding financial products, services, and account-related questionsResolve issues and complaints promptly while maintaining a high standard of serviceDocument all customer interactions accurately in the CRM system for future referenceCollaborate with team members to improve service processes and customer satisfactionStay updated on financial regulations and product information to provide informed customer supportRequirementsFluency in Dutch (both written and spoken) is a must; proficiency in English is advantageousPrevious customer service experience, particularly in a financial setting, is preferredStrong communication and interpersonal skills with a focus on customer relation buildingDetail-oriented and adept at managing multiple inquiries in a fast-paced environmentFamiliarity with CRM software and standard office applicationsA proactive approach to problem-solving and a commitment to enhancing the customer experienceWillingness to work in Greece and embrace the cultural experience of living abroadBenefitsCompetitive Monthly Fully Paid Relocation PackageMonthly Performance Bonus Fully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..