Logistics Coordinator

LHH is seeking a Contract Logistics Coordinator for an amazing company in downtown Atlanta.. This role is responsible for managing all aspects of reverse logistics activities. This role works closely with internal teams and external partners to coordinate transportation operations and ensure the timely return of reusable assets to service centers. Additionally, the Logistics Coordinator supports retail partners through daily customer service tasks, data entry, data management, and forecasting.Essential Job FunctionsManage Reverse Logistics Operations:Oversee the collection of reusable assets from retail salvage operations and ensure they are routed to the appropriate service centers in a timely manner. Maintain adequate inventory levels at each service center to support production goals and avoid excess changeovers or shutdowns. Responsibilities include inventory monitoring, forecasting, updating orders and shipments, reviewing reports, and communicating proactively with internal and external stakeholders.Customer Service Support:Provide exceptional customer service to collection locations such as closed-loop operations, salvage, food banks, asset recovery centers, and customer sites. Work with these partners to minimize trailer dwell time and reduce driver detention charges.Daily Transportation Coordination:Ensure appropriate carrier, route, and mode selection.Verify that proper shipping documentation is used.Track and trace shipments in the TMS system and Control Tower.Collaborate with salvage operations to maximize trailer cube, minimize the return of non-owned assets, effectively utilize trailer pools, and ensure all shipments are secure and properly braced.Partner with third-party logistics providers to meet lead-time requirements and review/approve line haul and accessorial rates when necessary.Support Service Center Operations:Assist service center team members in accurately and promptly receiving shipments in ERP systems. Work with third-party logistics providers to resolve paperwork discrepancies.Requirements, Experience & Education2–3 years of experience in operations, supply chain, logistics, or transportationBachelor’s degree in supply chain, operations management, logistics, or a related field preferred (equivalent experience will be considered)Working knowledge of Excel, Access, QlikView, Power BI, or similar data analysis toolsCustomer service experience via phone and emailExcellent verbal and written communication skills for internal and external interactionsStrong interpersonal skills with the ability to build effective relationships with customers and teammatesAbility to work collaboratively as part of a teamExperience in a fast-paced, high–email-volume environmentStrong organizational skills with the ability to multitask and re-prioritize as neededAbility to think quickly, problem-solve, make decisions, and resolve issues efficientlyAbility to establish rapport with various customer types and levels of contactWillingness to travel as needed to support new customer implementations or visit existing customers with field representativesJob TypeHybridFull Time Contract (Until March 2025)