Manager - Global Logistics MNC

Join a global logistics MNC and drive impactful operations.Lead strategic initiatives and empower teams to achieve operational excellence.About Our ClientThe hiring company is a well-established organisation in the transport & distribution industry with a significant presence in the market. They are committed to delivering exceptional service and operational efficiency.Job DescriptionLead and develop a high-performing team, ensuring strong collaboration and accountability.Partner with HR and recruitment teams to attract and retain top talent.Collaborate with training and quality teams to ensure continuous learning and compliance with standards.Make operational decisions that align with business objectives and customer satisfaction goals.Maintain clear and consistent communication across all levels, encouraging feedback and insights to improve outcomes.Monitor performance metrics and ensure targets are consistently achieved.The Successful ApplicantA Successful Manager (Contact Centre) Should HaveProven experience in customer service management, preferably within the transport & distribution industry.Strong leadership and team management skills to motivate and guide a team effectively.Excellent communication and problem-solving abilities to address customer concerns efficiently.Proficiency in using contact centre software and tools.A results-driven mindset with the ability to analyse data and implement improvements.A thorough understanding of industry regulations and compliance standards.What's on OfferOpportunity to work in a global transport & distribution MNC.Chance to lead a professional team within a reputable organisation.If you are ready to take on this exciting opportunity as a Manager, we encourage you to apply and be part of this rewarding journey.Contact: Britny Ang (Lic No: R25157972 / EA no: 18C9065)Quote job ref: JN-112025-6891704© Michael Page International Pte Limited, company number 199804751N (including Page Executive (53295516A) and Page Personnel Recruitment Pte Ltd (Registration Number: 201736642C)) operates under the EA Licence Numbers of 18S9099 and 18C9065.