Manager, Corporate Services

About The RoleThe Manager, Corporate Services reports directly to the HCC Executive and leads a team responsible for core corporate and organisation-wide functions These include finance, ICT systems, data and reporting and people and culture and stakeholder and community engagement support.Working closely with the Executive team, you will contribute to the development and delivery of the HCC Strategic Plan, engaging with a broad range of internal and external stakeholders. You will model high-quality leadership, demonstrate strong data literacy, and build capability across the organisation through coaching, mentoring and inclusive team development.You will foster a culture that reflects the HCC's values and mission, centred on fairness, respect, integrity, learning and service.You will ensure that corporate functions actively support the HCC's purpose of supporting the consumer's voice, learning from complaints to help drive ongoing improvement in the quality of health services in Victoria.About UsAt the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. The Health Complaints Commissioner (HCC) is an independent statutory officer whose role is established under the Health Complaints Act 2016. HCC staff are employees of the Department of Health (the Department) who report to the Commissioner.The HCC supports safe and ethical healthcare in Victoria by resolving complaints about health services and conducting investigations into healthcare providers who pose a serious risk to the health, safety or welfare of the public. The HCC has broad regulatory powers which include significant powers with respect to non-registered health service providers and investigation of contraventions of the Code of Conduct.The Commissioner also administers the Health Records Act 2001 which establishes privacy standards for the handling of health information and gives individuals a legally enforceable right of access to their own health information.About YouSkilled at providing clear, timely and strategic advice to executives and confident supporting governance across a statutory bodyExperienced in leading corporate functions such as finance, ICT, data, people and culture and organisational supportHighly organised, analytical and able to manage complex, confidential and time-sensitive matters with sound judgementSomeone who thrives in a dynamic environment—working across functions, solving complex problems, and supporting organisational prioritiesCommitted to fairness, integrity and improving the safety, quality and experience of healthcare for Victorian consumers and communitiesQualifications/Specialist expertiseTertiary qualification in a relevant field or discipline (e.g. management, law and/or health).Demonstrated experience in a relevant or associated public policy, public sector management, statutory enforcement and/or regulatory compliance field is highly desirable.Leadership and management experience is required.What We OfferThe opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.A strong commitment to work-life balance, including a diverse array of flexible working arrangements.How To ApplyApplications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.