Manager, eCommerce

Job DescriptionTo build, enhance, and maintain digital platforms that deliver Personal and Private Bnaking value propositions and client life-journeys in alignment with platform enablers. To onboard and grow value-added digital services across all channels, driving adoption and revenue for the segment. To lead and optimize end-to-end online sales and service performance through collaboration, analytics, and strong digital experience management.QualificationsType of Qualification: First DegreeField of Study: Business Commerce, Computer Science, Computer Engineering and other related disciplines.Experience RequiredDigital & eCommercePersonal and Private Banking5-7 yearsPrevious electronic banking, website and mobile management experience in the financial services industry. Experience in people management- leading and motivating teams in a multicultural environment, driving change in a consumer business and process reengineering and business process optimizations. experience in product research and product development. Extensive knowledge of self-service channels, digital transformation and delivery strategy. Sound knowledge of competitor product offeringAdditional InformationBehavioural CompetenciesDeveloping StrategiesConvincing PeopleDirecting PeopleEmbracing ChangeFollowing ProceduresGenerating IdeasMaking DecisionsMeeting TimescalesProducing OutputResolving ConflictTeam WorkingUpholding StandardsTechnical CompetenciesBanking Process & ProceduresBusiness Process ImprovementEmerging Technology MonitoringOrganization Change ManagementProduct Knowledge (Consumer Banking)Risk IdentificationStakeholder Management