Manager, PayPulse Transformation

Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.Job DescriptionTo define the digital transformation journey for the Bank with a focus on client centric solutions with the primary focus on PayPulse and companion app platforms and scalability across the business, in alignment with the broader Digital Transformation objectives, relevant technology standards, IT architecture developed by the IT function and to guide and monitor the operationalisation and cultural changes required for all aspects of digital transformation.QualificationsBachelor of Commerce or related qualification.Additional InformationExperience: 5-7 years: Experience with banking / financial industry products, services and processes.Experience in leading client journey initiatives.Key Responsibilities: Drive the integration of all aspects relating to client standards, policies, practices with a focus on digital transformation and shaping ourselves to the clients banking journey.Engage with Operations (Operations Shared Services) for any process impacts that may arise during the digital transformation journey.Manage the performance of the team members by conducting performance appraisals, development discussions and regular coaching discussions to ensure each team member is performing their individual roles as required.Influence and work with multiple stakeholders (e.g. Wealth; CIB, country Exco's and Corporate Functions) without direct line authority to deliver Digital Transformation objectives.Keep abreast of industry trends and macro challenges and adjusts the Digital Transformation strategy accordingly.Behavioural Competencies:Empowering IndividualsGenerating IdeasMaking DecisionsProducing OutputTaking ActionTechnical Competencies:Business Continuity and Disaster Recovery PlanningOperational PlanningRisk Response StrategyRisk/ Reward ThinkingSystems Design