Manager Technology & Global Business Services

🌍 About ReconomyReconomy is a global leader in the circular economy — combining technology, expertise, and innovation to help businesses reduce waste, optimize supply chains, and embed sustainability into their operations.Operating in 80+ countries, our work spans three strategic loops:♻️ Recycle – enabling smarter material recovery through data and innovation✅ Comply – solving complex environmental regulations with global accountability🔄 Re-use – powering reverse logistics and returns for some of Europe’s largest retailers💻 Technology is at the heart of Reconomy’s success, with RecoTek, our technology hub in Bucharest, driving scalable global digital transformation across the group.🔐 About the Role We are looking for a dynamic Senior Manager, Technology & Global Business Services to lead and elevate our shared services operations in Romania. In this role, you’ll oversee a wide portfolio of Technology and Corporate GBS teams—ranging from DevOps, QA and BI to SOC, IT Service Delivery and corporate support functions—while partnering with global leaders across the Reconomy Group.You will be the driving force behind operational excellence, service quality, process optimisation, and the continuous evolution of our GBS and technology capabilities. This is a strategic role with significant impact: shaping how Reconomy scales globally, strengthening performance frameworks, and enhancing how teams collaborate across multiple regions. If you thrive in a high-growth, international environment and enjoy building empowered, high-performing teams, this role is for you.Key Responsibilities🇷🇴 Lead Global Business Services (GBS) in RomaniaManage and develop corporate GBS functionsBuild strong collaboration with GBS peers globallyDrive alignment of methodologies, tools, and best practices💻 Lead Technology Shared Services at RecoTekManage DevOps, QA, BI, SOC, IT Service Delivery, Business Systems and morePlan future capabilities (Data Engineering, Application Development, etc.)Partner with Technology Resourcing to ensure capacity alignment🛠️ Operating Model & Service TransitionSupport the transition of new services into GBSEstablish KPIs, SLAs, and performance standardsLead service rollout across multiple countries📊 Service Delivery, Process Excellence & ComplianceDrive standardisation, automation, and optimisationEnsure governance, adherence to internal controls, and risk mitigationManage time-keeping, utilisation, and intercompany processes👥 Leadership & CultureDevelop high-performing teamsChampion Reconomy values (Real, Inclusive, Collaborative, Inventive)Provide deputisation for the General Manager when required📋 What We’re Looking For✔ 5+ years senior leadership experience in a global/matrix organisation✔ Proven track record managing GBS operations✔ Strong background in process improvement, quality, and scaling operations✔ Experience transitioning work into shared service models✔ Strong people leadership skills, able to influence across functions✔ Excellent English (spoken & written)🏆 Technical Skills Must-have:Strong proficiency in Microsoft 365Advanced skills in Excel & PowerPointAbility to quickly adopt and navigate new systemsSolid understanding of Software Development Lifecycle and Tech Ops environmentsNice-to-have:Power BI for reporting and insightsExperience with Jira and ConfluenceFamiliarity with Dynamics 365 CRM / Business Central🌟 Why Join UsAt RecoTek, you’ll be part of a collaborative, forward-thinking technology organization that values integrity, innovation, and inclusion.🌐 You’ll have the opportunity to work with global teams, develop your skills, and play a key role in strengthening Reconomy’s security posture worldwide.🌱 Make an impact. Grow your career. Help shape a sustainable digital future.