Middle Office Manager

We represent a highly reputable and globally recognized financial services company. With a strong focus on online trading and investment solutions, our organization has built a solid reputation in the industry.We specialize in providing a wide range of trading instruments to our diverse clientele, including foreign exchange (Forex) currency pairs, commodities, indices, cryptocurrencies, and more. Our advanced trading platforms empower traders worldwide to access the global financial markets and execute their trading strategies effectively.Our company operates globally, catering to clients from various regions and jurisdictions. We adhere to regulatory frameworks in each country where we operate, ensuring compliance and offering a secure trading environment for our clients. We prioritise client protection and maintain strict confidentiality in all our dealings.Position PurposeThe Senior Manager of Middle Office is responsible for leading global middle-office operations to ensure accurate, compliant, and efficient support of derivatives, deliverable FX, and CFD activities.This role oversees trade reconciliations, market and platform configuration, cash settlements, reporting, and system ownership for MT4, Two Four FXL, and ECN platforms.You will drive continuous improvement, strengthen operational governance, and manage regulatory obligations while supporting a diverse client base across Retail, Institutional, SME, High-Value, IB, and White Label segments. You will manage global teams, develop talent, ensure adherence to policies and procedures, partner with key stakeholders, and champion operational excellence in a fast-paced environment.Responsibilities Operational & Functional LeadershipOversee and manage the global Middle Office teams, ensuring high-quality delivery of all business-as-usual activities.Develop, maintain, and enforce policies, procedures, and operational guidelines across all regions.Ensure global consistency and alignment with risk, compliance, and governance frameworks.Provide flexibility to support day-to-day operational tasks where required for team coverage.Maintain ownership of system configuration for products, services, and client trading platforms.Oversee internal and external reporting obligations, ensuring accuracy and timeliness.Lead ad-hoc analysis and project work to support business initiatives and operational improvements.Act as a key escalation point for internal stakeholders.Stakeholder & Relationship ManagementBuild and strengthen collaborative relationships across departments including Trading, Technology, Risk, Compliance, Finance, and Client Services.Deliver high-quality support and service to internal clients through strong communication and partnering.Requirements8 years of experience in Financial Services or Banking industry with at least 3 years of experience leading a team.In-depth knowledge of trade lifecycle management, reconciliations, cash settlements, market configuration, and reporting.Experience with Metatrader will be a plus.Track record in driving operational excellence, continuous improvement, and change management initiatives.Excellent communication and collaboration skills, with the ability to partner effectively across Trading, Compliance, Technology, Risk, Finance, and Client Services.Strong analytical mindset with the ability to conduct ad-hoc analysis, assess operational gaps, and recommend solutions.Strong performance management skills with the ability to set standards, measure outcomes, and resolve issues effectively.Proven experience leading global or multi-regional Middle Office teams.