Security Executive (Hotel)

JEN Singapore Tanglin by Shangri-La Primary RoleRun day-to-day hotel security operations professionally, working with in-house and outsourced guards to keep guests, colleagues, and assets safe in line with Singapore regulations and brand standards.Key Responsibilities Carry out patrols in guest and staff areas; monitor cameras; manage access for staff, visitors, and contractors. Respond to incidents (e.g., medical cases, disturbances, missing items, alarms); call police or SCDF when required and record details clearly. Write incident reports and update the daily security log; collect statements and secure any evidence as directed. Assist with fire-safety readiness: help with evacuation drills, check basic equipment, and support muster point control. Support loading bay control, contractor/visitor registration, permit checks, and safe entry/exit. Provide crowd control and guest service during peak periods and events; de-escalate disputes calmly. Handle lost-and-found properly, ensuring accurate logging and handover. Work with the outsourced security vendor on daily handovers and deployment; raise issues to the Security Supervisor/Manager. Report faults and help test security systems after repair (CCTV and access control). Brief colleagues on basic security awareness and emergency response as assigned. Requirements 2–4 years of security experience, preferably in hotels or hospitality. Valid Singapore PLRD security license and WSQ Recognize Terrorist Threats; other WSQ security modules are an advantage. Basic knowledge of local requirements (Police Licensing & Regulatory Department, Personal Data Protection Act, Fire Safety Act). Certified (or willing to certify) in First Aid, CPR, and AED. Comfortable using CCTV/video systems, electronic access control, incident/reporting tools, and common office software. Clear writing and communication; good judgment under pressure; high integrity and confidentiality. Physically fit and able to work rotating shifts, weekends, and public holidays.