Multicultural Minds Case Manager

Posted: 10/11/2025Closing Date: 12/12/2025Salary: $34.58 - $47.97Job Type: ContractLocation: Cairns QLDJob Category: Social ServicesCentacare FNQ has been walking alongside individuals, families, and communities across Far North Queensland for more than 40 years. We deliver inclusive programs in early learning, mental health, and community engagement—grounded in the values of dignity, respect, fairness, and inclusion.We’re expanding our Multicultural Minds program and have exciting opportunities for Peer Support Workers and Case Managers to join our team, supporting people from Culturally and Linguistically Diverse (CALD) backgrounds who are experiencing mental health challenges.Why Join Centacare FNQ?At Centacare FNQ, You’ll Be Part Of a Team That Values Your Lived Experience, Celebrates Diversity, And Supports Your Professional Growth. We OfferA supportive and inclusive workplace cultureOpportunities for professional developmentThe chance to make a meaningful difference in your communitySalary Packaging up to $15,900 (Superannuation can be paid in addition to this, subject to any ATO limit if any) (Applicable to Part Time or Full Time Employees)Work-life balance — no weekends or public holidays Two-week closure at Christmas/New Year Leave Package – including five weeks annual leave and additional paid leave benefits to support work-life balance (Ability to purchase up to an additional 2 weeks leave)One paid Gift Day for the next workday following the Boxing Day Public Holiday where the where the workday following the Boxing Day Public Holiday is the employee’s usual day of work. (Applicable to Part Time or Full Time Employees)Ongoing Professional Development – tailored leadership growth, peer collaboration and strategic opportunities Job DescriptionAbout the ProgramMulticultural Minds works alongside people from CALD backgrounds across the Cairns and Hinterland Hospital and Health Service region who are living with severe mental illness and/or problematic substance use.Our Support IsTailored to each person’s needs, goals, and aspirationsGrounded in cultural safety and strengths-based practiceInformed by lived experience and professional expertiseFocused on recovery, connection, and long-term wellbeingAbout The RoleAs part of our passionate and supportive team, you will:Walk alongside people on their recovery journeyFacilitate one-to-one and group education/support sessionsShare knowledge of local services and connect people with the right supportsContribute to a collaborative and inclusive team culture where your voice is valuedDesired Skills And ExperienceWho We’re Looking ForWe Welcome People Who AreFrom a Culturally and Linguistically Diverse (CALD) background – language skills are highly valuedSkilled in group facilitation and community connectionCompassionate listeners and respectful communicatorsConfident using interpreters to ensure understanding and inclusionFlexible, proactive, and committed to learningBringing qualifications and/or lived experience, particularly in mental health recovery