Network System Administrator

Job DescriptionThe Network/System Administrator will provide essentially tier 3 support to other server and network administrators responsible for the installation and management of our software. Support is handled via RDP, attended/unattended remote access, and via phone and email ticketing. In this position, you will also have the opportunity to work independently on individual tasks and as a team member to contribute to our company goals: building the best software and delivering the best support in our marketplace.What you can expect from us:4-day work week (38 hours total in office - not remote)Complete kitchen stocked with drinks and snacksCasual, team-based environment with a relaxed dress codeInvolved, hands-on leadership teamComprehensive medical, dental, and vision benefits (BCBSAZ and Unum)Matching 401(K)Paid time off and paid company holidaysPay: $50,000.00 - $70,000.00 per yearBonus opportunitiesSkills That Set You Apart:Network management: 3 yearsMicrosoft Windows Server 2018+: 3 yearsUbuntu, Debian, RHEL: 3 yearsIIS, Nginx, Apache, etc.: 3 yearsContainerization (Docker, Kubernetes): 3 yearsTechnical support: 3 yearsMSSQL and MySQL (or derivatives): 3 yearsQualifications:Detailed understanding of email servers (Microsoft Exchange, Postfix, Dovecot, etc.)Knowledge of troubleshooting tools such as perfmon and WiresharkStrong server administration knowledge (Windows Server and Linux)Knowledge of mail server protocols and security (IMAP, SMTP, DKIM, SPF, DMARC, etc.)Knowledge of Windows and Linux web servers and DNSUnderstanding of routers and firewallsAbility to work in a rapidly changing and growing organizationLong-term career mindset (The average tenure at SmarterTools is 6 years)Eligibility to work in the United StatesPassed background checkCompany DescriptionSmarterTools is a software development company based in Phoenix, Arizona. We specialize in building software that helps companies, SMBs to enterprise, communicate across multiple channels. We have well-established and respected product lines and customers in more than 100 countries. Additional information about SmarterTools Inc. and the SmarterTools product line is available at the company Web site: www.smartertools.com.SmarterTools is a software development company based in Phoenix, Arizona. We specialize in building software that helps companies, SMBs to enterprise, communicate across multiple channels. We have well-established and respected product lines and customers in more than 100 countries. Additional information about SmarterTools Inc. and the SmarterTools product line is available at the company Web site: www.smartertools.com.