Night Porter

Join the Team! Join the Millennium Family!If you want to be part of our 4-star property at the amazing location of Knightsbridge, do not miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an experienced Night Porter. The purpose of this role is to assist in the daily running of the Front Office department, ensuring that all M&C procedures and targets are met.Shift pattern: 4 days in & 4 days off and Duration: 12 hrs/dayKey responsibilities as a Night Porter:Act as the welcoming face of the hotel during night hours, delivering courteous, prompt, and personalised serviceAssist guests with requests, queries, comments, and concerns, ensuring timely follow-upTransport guest luggage to/from rooms, lobby, or vehicles, ensuring all items are correctly accounted forMaintain effective communication with all departments to support smooth overnight operationsComplete all scheduled night tasks and provide a clear handover at the end of the shiftSafely store and manage luggage in accordance with hotel guidelinesWork collaboratively with the Night Security team to ensure the safety and security of guests and staffMaintain thorough knowledge of fire evacuation and emergency proceduresTake personal responsibility and use teamwork to deliver a safe and well-maintained environmentAs a Night Porter, the essential skills required:Previous experience as a night porter, concierge, or in a similar overnight roleComfortable working independently overnight and making sound decisionsExcellent customer-service, interpersonal, and communication skillsCalm under pressure, reliable, and responsibleTakes pride in maintaining safety, cleanliness, and presentation standardsFlexible and able to support operational needs during busy periods or eventsAbout The HotelThe Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital's most upmarket shopping districts. The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites.The guests can choose to meet at the Babette, a lively lounge bar and the perfect spot for lunch, dinner or drinks on the charming outdoor terrace.About The GroupMillennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests, As well as real opportunities to develop and gain promotion within the industry.Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our M Academy, where you'll be able to advance your career with an apprenticeship and develop your career within our Brands.In return we offer:Social Events, Wellbeing and Team ActivitiesTraining and developmentPension Salary Sacrifice SchemeCareer development and salary reviewsInterest-free Season Ticket Loan Scheme1 Volunteer Days per year (fully paid and in addition to your annual leave)Complimentary meals prepared for you by our chefsLength of Service related holiday schemeMy Millennium discount perksDiscount on Accommodation worldwide and 50% Food and Beverage OutletsLife AssuranceRecommend a Friend SchemeAs well as real opportunities to develop and gain promotion within the industryIf you thrive on being the best you can and want to join our team then look no further and apply now!We are an equal opportunities employer.In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.#KNICaterer