** No Visa Sponsorship ** - ICT Service Desk/Help Desk/Modern Workplace Bergen Op Zoom

** Prerequisite ** You must be eligible to work in Netherlands and be within commuting distance of Bergen op Zoom to apply Company DescriptionRedMoon Global Services Limited specializes in break/fix maintenance, lifecycle services, and desktop projects aimed at supporting and optimizing desktop environments. With over 30 years of experience, we ensure the integrity and health of desktop estates through routine Asset Management checks and advanced cross checks against CMDBs. We manage desktop resources for supply, moves, changes, and eventual disposal, continually reducing costs and maximizing productivity. Our exceptional track record in delivering on time makes us a trusted partner for any client project involving migrations, upgrades, and replacements.Role DescriptionThis is a full-time remote role for an ICT Service Desk/Help Desk/Modern Workplace professional. The role involves providing technical support, troubleshooting issues, and managing service desk and help desk operations. Day-to-day tasks include responding to user inquiries, resolving technical problems, maintaining system documentation, and ensuring the smooth operation of IT services. The successful candidate will work closely with other IT team members to deliver high-quality support and services.Required SkillsTechnical Support and Troubleshooting skillsExperience in Service Desk and Help Desk SupportStrong Information Technology backgroundExcellent problem-solving and communication skillsAbility to work independently and remotelyExperience with asset management and CMDBs is a plusRelevant certifications in IT and support services